Subaru of Gwinnett

Best car buying experience I have ever had! I had to purchase a new car after a wreck that totaled my Nissan Rogue. Needless to say, it was a very painful experience having to visit multiple dea I had to purchase a new car after a wreck that totaled my Nissan Rogue. Needless to say, it was a very painful experience having to visit multiple dealers and put up with sketchy salesmen. That all changed when I arrived at Subaru of Gwinnett. I met with Elizabeth Puckett, who from our first meeting went above and beyond to help me find the right car for me that was within my budget. We test drove cars on two separate occasions and worked to narrow down the trim options. She found creative ways to get me the trims that I wanted, for less!!! Elizabeth really listened to what I wanted and asked the right questions. It was a completely different experience from all the other car dealers that I had previously visited. I purchased a 2017 Subaru Forester and I am super happy with my new car and the entire process. Above all, I highly recommend that you ask for Elizabeth. Very curious, friendly and professional! More

Outstanding Professionalism Gary Sykes is an extremely professional salesman. He covered every item thoroughly; responded quickly to every question or concerns; got answers quick Gary Sykes is an extremely professional salesman. He covered every item thoroughly; responded quickly to every question or concerns; got answers quickly whenever he needed confirmation. Most of all, he maintained excellent communications throughout the process. More

Saved my Labor Day weekend!! My 2015 Forester was acting weird today while I was at lunch so I stopped by the dealer so they could ride with me and see what was happening even tho My 2015 Forester was acting weird today while I was at lunch so I stopped by the dealer so they could ride with me and see what was happening even though they told me they didn't have any master techs working today. Shawn immediately felt the problem and said they would get me a loaner. I told him I was going out of town (state, actually) and he said he would see if they would make an exception to their "no out of state trips for loaners". He got it approved since my car was obviously not right, and I had plans for the Labor Day weekend. I was on my way in a 2016 Forester in under 30 minutes!! Wow! From Shawn to the rental guy to the greeter guy, everyone was so professional and friendly. No hassle. No arguments. Just here's your loaner, and we'll call you when we find out what's wrong with your car. FanTASTic job! You guys are the BEST!! More

Efficient Service Jill has taken care of my Subaru Forester for years. Now she is running an excellent team as Service Manager. Kyle handled everything about my appoint Jill has taken care of my Subaru Forester for years. Now she is running an excellent team as Service Manager. Kyle handled everything about my appointment professionally in a timely manner. The greeting system has also improved greatly since last year. More

I purchased a 2017 Outback , and had an excellent experience. Jim Heet was easy to work with, and made the car buying experience fun. He was patient with my decision making an , and had an excellent experience. Jim Heet was easy to work with, and made the car buying experience fun. He was patient with my decision making and made sure the car was clean and ready for pick up, as well as having a trailer hitch installed! More

First time there, great experience! I have to have had a great experience to even take the time to rate a company. First time here to get my Son's 30,000 mile service done. From the I have to have had a great experience to even take the time to rate a company. First time here to get my Son's 30,000 mile service done. From the moment I drove up, was greeted with friendly, efficient and knowledgeable employees and that experience continued throughout my entire visit there. The service was done while I waited in their welcoming customer areas, and checking out was a breeze. This is the epitome of Customer Service, the way we want to be treated. Kudos to the staff at Subaru of Gwinnett! More