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Subaru of Gwinnett
Duluth, GA
5,235 Reviews
Welcome! We are thrilled to finally be in our brand new state-of-the-art facility while repurposing our old building at 2920 Satellite Blvd for Subaru Certified Pre-Owned & Pre-Owed Vehicle sales.
From Duluth to Lawrenceville. Alpharetta to Roswell. Even Atlanta, Cumming, Kennesaw, Columbus, and Macon; Subaru customers come from all over to buy, lease and service their Subaru at Subaru of Gwinnett. No wonder why, year after year, Gwinnett is the first choice to fulfill all of your Subaru needs. Conveniently located off of I-85!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 5,235 reviews
February 19, 2016
My first Subaru Purchased my first 2016 Crosstrek Limited from Jim Heet. Jim made the experience easier than expected and was very knowledgeable and helpful! Jill Thu Purchased my first 2016 Crosstrek Limited from Jim Heet. Jim made the experience easier than expected and was very knowledgeable and helpful! Jill Thurston was awesome also! More
by Annuh37
Employees Worked With
Jim Heet, Jill Thurston
February 14, 2016
Awesome First Car Buying Experience Lance was great, really helpful, and made my first car purchase an overall awesome experience. I had had the same car for 12 years. Lance took time to Lance was great, really helpful, and made my first car purchase an overall awesome experience. I had had the same car for 12 years. Lance took time to go over all my options and worked hard to find me exactly what I need in a car. I can't recommend him enough! More
by maloofal
Employees Worked With
February 07, 2016
Car buying made fun, sorta! I always equate car buying with getting a root canal but my car buying experience with Lance of Subaru of Gwinnett changed that! He didn't BS you and I always equate car buying with getting a root canal but my car buying experience with Lance of Subaru of Gwinnett changed that! He didn't BS you and you felt you were being treated very fairy and I was! I would recommend him to anyone including people I don't like! More
by Coach
Employees Worked With
February 03, 2016
Outstanding This dealership was 2.5 hours from us and was the only one with the exact Crosstrek we wanted. Lance went above and beyond for my husband and I. He ma This dealership was 2.5 hours from us and was the only one with the exact Crosstrek we wanted. Lance went above and beyond for my husband and I. He made sure our trip was not wasted by making us a seamless great deal. Great experience! - the Winters More
by WINTERS
Employees Worked With
January 24, 2016
Thanks Adam Anderson and Subaru of Gwinnett The best way to promote and sell an excellent rated car (Subaru Outback) is professional, courteous, attentive, but not pushy salesmanship...Adam Ande The best way to promote and sell an excellent rated car (Subaru Outback) is professional, courteous, attentive, but not pushy salesmanship...Adam Anderson displayed all of those traits during my experience in testing and considering the Outback. Everyone I came in contact with in this dealership made the whole process pleasant. Adam went above and beyond in supporting the process helping at every turn and communicating well helping my family return to the States from Europe smoothly. I now have complete confidence the on-going support after purchase with the servicing will be the same. THANKS for a great car provided with great professionalism and enthusiasm. Jason D More
by Jason D
Employees Worked With
Adam Anderson
January 21, 2016
Wonderful!!! I did lots of research when beginning my search for a new car. I found the Subaru Outback to have the highest ratings in her category so I found the I did lots of research when beginning my search for a new car. I found the Subaru Outback to have the highest ratings in her category so I found the nearest dealership to take a test drive and see for myself. Adam Anderson was my salesman and he was Great!....No pressure, very friendly and knowledgeable. I couldn't have asked for a better experience! I explored other makes and models but nothing beat the Outback. I absolutely felt this car was giving me the most for my money. After checking around, this dealership beat all other offers and it was so easy. I was amazed! I will send all my friends and family there when they're in the market for a new or used vehicle. Keep it up Adam!!! Oh, and the finance guy, Rob Pruett, was also a pleasure to work with. This has been the best experience I've ever had when buying a car. I Love my Outback!!! More
by Becky D Z
Employees Worked With
Adam Anderson, sales
January 08, 2016
New forester Great dealership salesman Lance Willhite was absolutely wonderful and a pleasure to work with. They help us find exactly what we were looking for and Great dealership salesman Lance Willhite was absolutely wonderful and a pleasure to work with. They help us find exactly what we were looking for and as quickly as possible. More
by Troy92
Employees Worked With
December 27, 2015
Best Car Buying Experience Ever! Everything was easy - price, ordering, delivery, finance. Lance was always professional in his timely responses to all my emails, and I really appreci Everything was easy - price, ordering, delivery, finance. Lance was always professional in his timely responses to all my emails, and I really appreciate his patience as we ultimately decided to order a car to the exact specifications I wanted instead of purchasing from the lot. Thanks Lance for making this the easiest car buying experience we've ever had and thanks Alyssa for getting us through the necessary paperwork quickly. More
by LittleEngine
December 26, 2015
Efficient and professional! I had accepted a price via email so it was a matter of crossing the T's and dotting the i's - Lance helped to make the process as fast as possible but I had accepted a price via email so it was a matter of crossing the T's and dotting the i's - Lance helped to make the process as fast as possible but not rushed. Would buy again...but planning on the Forester going 300K, AT LEAST!! More
by Momtero
Employees Worked With
December 22, 2015
Jim is amazing! I went into Subaru of Gwinnett and had the absolute pleasure to work with Jim Heet. My experience dealing with and speaking with Jim was incredible. I went into Subaru of Gwinnett and had the absolute pleasure to work with Jim Heet. My experience dealing with and speaking with Jim was incredible. He is incredibly knowledgeable about Subaru and has driven them himself since 1976. The amount of information he provided before and during my test drive of a 2016 Outback (which I ended up buying) was vast and unexpected that I received so much information. He was informative and stayed an additional 2 hours after closing to assist me with the sale of my car, as well as, taking the extra time to help me set up my phone and Pandora connectivity to the Bluetooth in my car. I am so thankful that I was approached by Jim because I feel I got more information and more comfort and ease speaking with him. This was my first dealership bought car and he was more than helpful with any questions and any of the stress I was feeling as I was getting ready to buy the car I've wanted for nearly 3 years! I would recommend Subaru of Gwinnett and, especially, Jim Heet for anyone who is interested in buying a Subaru. I will definitely be recommending him and Subaru of Gwinnett to everyone I come across! I would also like to mention that Alyssa from Finance was a pleasure to work with as well and she went above and beyond my expectations on getting all my paperwork signed and was very flexible! Great experience overall! More
by OutbackLove
Employees Worked With
Jim Heet, Alyssa Elery
