Subaru of Gwinnett

Great customer service, product knowledge and no pressure! I was in the market for a new car and decided to take the Subaru for a test drive. The staff were friendly but there was no pressure to buy. If you ar I was in the market for a new car and decided to take the Subaru for a test drive. The staff were friendly but there was no pressure to buy. If you are looking for a car this is the place. More

Superior and honest The dealer and Lance was honest and patient with me. He was knowledgeable but did not try to BS when he did not know the answer to my question. When t The dealer and Lance was honest and patient with me. He was knowledgeable but did not try to BS when he did not know the answer to my question. When the price was agreed upon it did not change, My only criticism is that he avoided informing me of the cost of the extended warranty that I was willing to get anyway.. More

it was an amazing experience! He is great at what he does! He is very knowledgable and considerate. It was a very pleasant experience! I enjoyed purchasing a vehicle from him. I lo He is great at what he does! He is very knowledgable and considerate. It was a very pleasant experience! I enjoyed purchasing a vehicle from him. I love my car! He was very patient and kind. More

Very Helpful Lance was very friendly, helpful, and patient. He took the time to answer all my questions that I had and helped us get the car that my daughter want Lance was very friendly, helpful, and patient. He took the time to answer all my questions that I had and helped us get the car that my daughter wanted. More

Love my new Crosstrek! Elizabeth was fantastic! I started my search online and Subaru of Gwinnett made figuring out the details so easy! I had a trade in and I needed the Elizabeth was fantastic! I started my search online and Subaru of Gwinnett made figuring out the details so easy! I had a trade in and I needed the pay off included in my new loan. I was looking to not go over a specific payment and I wanted no money down. All of the prework was done via email and then when I went in for a scheduled appointment, the vehicle that met my needs had sold. I thought that was the end of it, but Elizabeth and her manager did not miss a beat, and they got me into a better vehicle and still kept me VERY close to my budget. That was not only the best and most hassle free car buying experience I have ever had, but they were FAST! Once I said yes, they moved me right thru and maintained respect for my budget needs. I have already started recommending Subaru of Gwinnett to anyone who says they are looking for a new car! Thank you very much Elizabeth - I love my car!!! More

Friendly and Knowledgeable I leased a grey 2014 XV Crosstrek Limited from SOG in Sep 2014 and loved it so much I wanted to upgrade to the 2015 model with the newer technology. I I leased a grey 2014 XV Crosstrek Limited from SOG in Sep 2014 and loved it so much I wanted to upgrade to the 2015 model with the newer technology. I did some research on their website and found the vehicle I was looking for (also grey). After a couple weeks of emailing back and forth with Elizabeth Puckett in sales, my wife and I were finally able to find time in our schedules to visit the dealership. When we arrived at the dealership it was just our luck that the grey 2015 XV Crosstrek we were interested in had been sold earlier that morning and that the second vehicle we were considering, a used 2015 Outback, had been sold within the last hour. Elizabeth showed us all the other options they had available on site and after a day to consider the purchase we leased a white 2015 XV Crosstrek Limited with a moon roof and navigation. While signing the paperwork I asked if they transfer cars between dealerships. A different dealership I had a poor experience with had the grey 2015 XV Crosstrek I wanted in stock. They said they did and sent someone to retrieve the car a few days later. I was much happier dealing with SOG and we decided to also lease the grey 2015 XV Crosstrek Limited though them as well. Elizabeth couldn't have been any nicer and she was also extremely knowledgeable whenever I asked one of my thousand questions. We dealt with many dealerships within the last few weeks and SOG and Elizabeth were the ONLY ones who provided any type of pricing through email and were very upfront with everything. Also, they were one of only a handful of dealerships who offered leasing and financing information that was right were it should have been. They worked with us to get the price and payments to where we wanted them and never pressured us on any issue. SOG was straightforward from the moment I contacted them. Thanks Elizabeth for all your help! We're loving our new Crosstreks and we will definitely be telling our family and friends to ask for you. -Ian & Roxy P.S. This review is exactly 375 words which makes a difference More

Easiest car purchase ever Lance and kristle and Alyssa are a great team at subaru of Gwinnett. Tech info, super knowledgeable, but no pressure. Just excellent price and easy t Lance and kristle and Alyssa are a great team at subaru of Gwinnett. Tech info, super knowledgeable, but no pressure. Just excellent price and easy transactions. Particularly lance with all my questions - and he had every answer. He lives subaru. (I bought a Forrester premium). Even though this is a review of lance, I have to mention alysa again, as the final business transactions everywhere else I have ever bought from from was long and painful. 15 minute and again no pressure. More

Stress and hassle free! Awesome car buying experience, devoid of stress and with absolutely no hassle. Lance made an experience I was dreading very time efficient and informa Awesome car buying experience, devoid of stress and with absolutely no hassle. Lance made an experience I was dreading very time efficient and informative. Alyssa put the finishing touches on an altogether easy, pleasureable visit to their dealership.Of course, they represent a great product! Love my new Forester:) Diane More

Best vehicle purchase experience I bought a 2016 Forester through Elizabeth Puckett. Communications were clear and transparent via phone, text, e-mail and in person. This was my first I bought a 2016 Forester through Elizabeth Puckett. Communications were clear and transparent via phone, text, e-mail and in person. This was my first Subaru purchase and will not likely be my last. More

Great experience We had a great buying experience with Elizabeth at the dealership. She was easily able to give us everything we needed and was very knowledgeable abou We had a great buying experience with Elizabeth at the dealership. She was easily able to give us everything we needed and was very knowledgeable about the Subaru Crosstrek that we purchased. We enjoyed talking with her about the cars and it was the most friendly buying experience we've ever had. Thank you for the help Elizabeth! More