Subaru of Gwinnett

Excellent Customer Service Elizabeth Puckett is a truly great sales associate that is extremely knowledgable about Subaru's. She made our buying experience one of the best! Its Elizabeth Puckett is a truly great sales associate that is extremely knowledgable about Subaru's. She made our buying experience one of the best! Its truly refreshing to get this kind of service from a car dealership!!! Thank you Elizabeth and Gary!!! We love our 2015 Legacy!!!! More

Best experience with car buying ever!! I bought my first ever Subaru Forester. Have always been a Honda customer. This experience was the best. Love my car. Lance was the most respectfu I bought my first ever Subaru Forester. Have always been a Honda customer. This experience was the best. Love my car. Lance was the most respectful and helpful person I have ever dealt with. My first visit was in May and I actually did not purchase until Aug. I was not driven crazy with phone calls and emails. I loved it. He also walked me (very patiently) through all of the bells and whistles on the car. The best. If you need a car, go see Lance!! More

An absolutely bizarre experience I noticed that this dealership had the specific model and package that I was looking for, so I made the haul up to their showroom to check everything I noticed that this dealership had the specific model and package that I was looking for, so I made the haul up to their showroom to check everything out and hopefully close in the near future. When I got there, they told me that they wouldn't even consider letting me in the car to test drive it until I agreed to buy it from them and settled on terms. A waste of time and the epitome of a slimy, shady car dealership. If they treat you like that while you're trying to give them money, how do they treat people after the sale? More

Low-Stress Car Buying! I have always hated and dreaded car-buying, but buying my first Subaru, and buying it at Subaru of Gwinnett, was a completely new and positive experie I have always hated and dreaded car-buying, but buying my first Subaru, and buying it at Subaru of Gwinnett, was a completely new and positive experience. Lance Willhite was helpful, responsive, patient, and never pushed or pressured me. I never felt that Lance was trying to hide anything from me. I love my new Subaru and loved the experience of buying it. Thanks, Lance! More

Happy with my new brz! Got me the best deal possible on my trade before we even got to the car itself, and made sure everything was happy and healthy with my new car. Highly Got me the best deal possible on my trade before we even got to the car itself, and made sure everything was happy and healthy with my new car. Highly recommended if you're looking for something new! More

Great Customer Service I had driven the Legacy in Charlotte, NC with a salesman here, and I really liked the car. We did the numbers, and I was satisfied that I was getting I had driven the Legacy in Charlotte, NC with a salesman here, and I really liked the car. We did the numbers, and I was satisfied that I was getting the best with trading in my 10-yr. old car; however, little did I know that my car died on me, and we had already planned a trip to GA to take care of the grands. My husband told me to look for a Subaru dealership near us in Cumming, which I did and came up with Gwinnett Subaru. I made an appt., and was early with my grands so I asked if I could see another salesman. This is when I met Lance, and he was terrific. He took me for a test drive and told me things about the Subaru that the salesman in Charlotte did not mention. I bought the car I test drove and brought it back to Charlotte on Sunday night. It handled well, and I am still learning all of the things it can do. More

Exceeded our expectations! This is our third new car purchased from Subaru of Gwinnett, and we have dealt with Lance Wilhite each time. He is extremely knowledgeable and takes This is our third new car purchased from Subaru of Gwinnett, and we have dealt with Lance Wilhite each time. He is extremely knowledgeable and takes the time to understand the customer's preferences and needs. Lance has always communicated promptly and informatively with our family, never attempting to pressure or "up-sale," and we recommend him without reservation. More

The hardest part was just picking a car! :D Great experience buying this car! Lance was very easy going and I felt no pressure at all to buy the car! very Nice job Lance! ?????? Great experience buying this car! Lance was very easy going and I felt no pressure at all to buy the car! very Nice job Lance! ?????? More

Great experience! I had a great experience buying my new Subaru Forester. A colleague recommended Nelson Gibson, so I asked for him when I walked into the dealership. I had a great experience buying my new Subaru Forester. A colleague recommended Nelson Gibson, so I asked for him when I walked into the dealership. I told him what I wanted. He checked his computer to see what was in stock and printed out price sheets for two cars. We looked at the cars and went on a test drive. There was no pressure at all. The price was excellent, and I felt satisfied with what was offered for my trade-in. I got exactly what I wanted. Thank you, Nelson, for an excellent buying experience. More

Great experience! Mike and Trina treated us like family! They made our experience at Subaru of Gwinnett (SOG) memorable. As soon as we told Mike about our bad experie Mike and Trina treated us like family! They made our experience at Subaru of Gwinnett (SOG) memorable. As soon as we told Mike about our bad experience at another dealership, he invited us to SOG. He matched the deal we had and made the experience so easy. When I brought my car back for some accessories to be added, Trina made sure I was taken care of and provided a loaner car. I am VERY happy with my new Subaru Forester! And I owe it to Mike and Trina for making it happen!! Thank you, both!! Deirdre B. Clark More