Subaru of Gwinnett

nice place good amenities, friendly people, good coffee, service tiik more time than estimated, I'll be back. service tiik more time than estimated, I'll be back. More

Excellent as always. Jeff Bowman eas very professional and helpful. Thoroughly Explained everything. Wonderful experience. Jeff Bowman eas very professional and helpful. Thoroughly Explained everything. Wonderful experience. More

I always have had a pleasant experience and that has not changed. Also the new building is more welcoming for customers that chose to wait on service. changed. Also the new building is more welcoming for customers that chose to wait on service. More

This Subaru site is clean and professional to their customers. I would refer to friends. customers. I would refer to friends. More

Excellent service as always! Jeff and Sherise were wonderful. I will always recommend this dealership. Jeff and Sherise were wonderful. I will always recommend this dealership. More

The wait for my car very comfortable. Jason was great. My car was serviced and ready to go when he said it would be. Thanks! Jason was great. My car was serviced and ready to go when he said it would be. Thanks! More

Just purchased my Crosstrek as a certified used car I have had the car less than a month and I took it in because I didn’t have records of the 36k service being done. The service coordinator said I neede have had the car less than a month and I took it in because I didn’t have records of the 36k service being done. The service coordinator said I needed over $1200 worth of service done, either they didn’t do the work to certify the car or they were wanting to do service work that wasn’t needed More

I received a call from the dealer, asking if I wanted to schedule an oil change about a month in advance. Without this call, I probably wouldn’t have come. The day before my appointment, I started hearing a schedule an oil change about a month in advance. Without this call, I probably wouldn’t have come. The day before my appointment, I started hearing a noise in my car, so I decided to call ahead and see if I could drop off my car a day earlier, which the dealer said yes to. When I arrived, the dealer made it clear that the car wouldn’t be seen until the following week. At no point, I was offered a loaner vehicle. I agreed to a diagnostic, paid for it, but I wasn’t told what repairs the car required. This experience has truly made never want to own a Subaru ever again. More

John doesn’t perform job of SERVICE ADVISER. Tried to take advantage of me, didn’t work out for that dishonest, so called Advisor. Spoke to Service Manager Jill Thurston and with Jeff ab Tried to take advantage of me, didn’t work out for that dishonest, so called Advisor. Spoke to Service Manager Jill Thurston and with Jeff about issues. Problem addressed immediately. Have used Gwinnett Subaru Service for years, they’ve taken care of my 2014 Outback and will continue to do so. More

Jeff is very customer focused and does a great job of communicating and keeping the customer updated. Very pleased with the completed work! communicating and keeping the customer updated. Very pleased with the completed work! More