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Subaru of Gwinnett - Service Center

Duluth, GA

4.5
3,124 Reviews

3,124 Reviews of Subaru of Gwinnett - Service Center

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October 09, 2022

Honest advice about my car I bought it from another dealership, but it turned out to be a bit of a lemon. They helped me figure that out. More

by CORYGRES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirby
Oct 12, 2022 -

Subaru of Gwinnett responded

Hello Corygres, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 08, 2022

Quick service. Great service. Great people. Easily accessible location. 10/10 would recommend to any Subaru owner. More

by KSEEFUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Issa Kone , Herb Hoffman, Jill Thurston
Oct 12, 2022 -

Subaru of Gwinnett responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

October 07, 2022

Your service crew were very helpful and knowledgeable explaining their services so we understand what was done. After the service having the car washed is a big plus. Another plus is having them check More

by HLJACOBS63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Oct 10, 2022 -

Subaru of Gwinnett responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

Oct 11, 2022 -

HLJACOBS63 responded

I understand your need for wanting surveys in order to continue interest in knowing you want your customers to have excellent service. However, I am so tired of filling out surveys to the many companies, please don't send me any more. I am the kind of person that will let you know immediately if I am not happy about something and I will report it. I hope you understand my situation. Thank you. Harriet Jacobs

October 04, 2022

Great service, fast and friendly. Richard is awesome. No complaints. Can’t ask for more. More

by woodyb0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard
Oct 08, 2022 -

Subaru of Gwinnett responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

October 02, 2022

Jeff service manager it’s always a joy to work with he is very professional and takes care of my car since I am a widow now I can trust him to be honest and forthright More

by CAINPAULETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Subaru of Gwinnett responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 02, 2022

Got there early and took my car in, got car back when he said it would be finished. More

by ROY.WEIMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Garcia
Oct 06, 2022 -

Subaru of Gwinnett responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

October 01, 2022

Quite possibly, the best automotive service experience I have ever had!!! My only regret is that I did not take the time to get the employees’ name. Everyone I encountered was pleasant and professional, whe More

by DWIGHTSANFORD8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannot remember
Oct 06, 2022 -

Subaru of Gwinnett responded

Hi, we really appreciate your great feedback! Our team is available should you require any extra help.

October 01, 2022

Easy check in and efficient service! Technician kept me informed and got the car done quicker than expected. Great snacks and comfortable waiting area. Always feel I can trust this deale More

by KATHYHARBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Subaru of Gwinnett responded

Hi, we really appreciate your great feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing Subaru of Gwinnett!

September 30, 2022

There have been a couple of kinks in the road but I am continually amazed by Subaru. My experience has been that they will bend over backwards to rectify any (all) problems. They even offered to come pic More

by jcraft01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Subaru of Gwinnett responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 29, 2022

Always excellent service and quality work. I will continue to recommend this dealership to anyone wanting to purchase a Subaru. More

by ASEGALL13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jody Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2022 -

Subaru of Gwinnett responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

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