Jody Vaughn

I couldn't have asked for better customer service! The entire team was attentive, and beyond helpful, kind and courteous. I went in for a service appointment consultation and traded a car I owned for The entire team was attentive, and beyond helpful, kind and courteous. I went in for a service appointment consultation and traded a car I owned for less than 4 weeks on the spot (a Subaru Forester bought from a different dealership). There was no pressure, just knowledgeable answers to my questions and a true consideration for what was in my best interest. I'm lucky to now call Jody, Jason and Adam 'My Team'! I met several people in addition so I'm sure I missed acknowledging a few individuals that helped me that day, checked on me and had a welcoming smile... thank you! Subaru of Gwinnett sets the bar high! More

by DINAH_S Verified Customer Verified Customer

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The team was easy to work with, and I felt they were fighting for me to get the best price and options based on my family's needs. I plan to come back for my next car, and I feel confident I will have fighting for me to get the best price and options based on my family's needs. I plan to come back for my next car, and I feel confident I will have a similar or even better experience. Susan is a riot, by the way- keep her around; I loved the positive attitude. More

by GREGGBRICKMAN Verified Customer Verified Customer

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The overall experience was very great, starting with the initial phone call. Jody‘s voice was great over the phone, which is what led me to follow up with the return call. From that moment, his professional initial phone call. Jody‘s voice was great over the phone, which is what led me to follow up with the return call. From that moment, his professionalism and courtesy and respect was second to none. We have purchased a vehicle brand new since 2008 and we were very skeptical but this experience will make me not be hesitant in the future thanks. More

by MICHAELD.PHILLIPS Verified Customer Verified Customer

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The Subaru of Gwinnett was warm and inviting. All personnel was professional and friendly. The facility was orderly and clean. All personnel was professional and friendly. The facility was orderly and clean. More

by DDOTTDUFFY Verified Customer Verified Customer

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Absolutely amazing, from start to finish. First off, I've known Jody for maybe 5 years. I met him while being helped by another salesman. Jody simply asked if I was OK. This simple gest First off, I've known Jody for maybe 5 years. I met him while being helped by another salesman. Jody simply asked if I was OK. This simple gesture got talking later. Fast forward. June 1 2026. I showed up and spotted Jody immediately. I told him I was interested in either the Caddy or CRV. Knowing I'm a Sube kind of guy, he said, Forester or Crosstrek? I said "yes". Lol He showed up a few minutes later w a blue forester. I looked at him and said, Say what??? I think I started crying. He said "let's go". Upon arriving back at the dealer after the test drive, another person asked if I was OK, I'm just HIGHLY caffeinated.... And shocked. Within an hour I was in the finance office doing paperwork. Jody surprised me in more ways than several. I drove home in a '26 Daybreak blue Forester that has 7k miles on it. Thrilled to death!!! Thank you Jody and all who were involved. I did ask also that the front window tint be removed. The only odd thing done. I hate front windows having a tint. More

by aries4666 Verified Customer Verified Customer

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Excellent experience overall. Staff was well qualified and listened our wishes. I would definitely recommend the dealership and the products to my friends & relatives. Staff was well qualified and listened our wishes. I would definitely recommend the dealership and the products to my friends & relatives. More

by MSALEEM4174 Verified Customer Verified Customer

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He understood our situation. We were shopping for our daughter’s first vehicle, and he showed care and concern for our budget and the quality of the cars we were considering. He We were shopping for our daughter’s first vehicle, and he showed care and concern for our budget and the quality of the cars we were considering. He offered any assistance he could to help us make a decision. More

by KI Verified Customer Verified Customer

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We picked out our car online and Jody had it all ready to go for a test drive. We were out of there with a new Subaru in less than an hour and a half. Great experience and love the new Forester! go for a test drive. We were out of there with a new Subaru in less than an hour and a half. Great experience and love the new Forester! More

by PATANDJUDYIVERSON Verified Customer Verified Customer

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All of our dealings with Subaru of Gwinnett have been very professional, honest and friendly from Sales, Finance and Service. very professional, honest and friendly from Sales, Finance and Service. More

by MEDAVIS1 Verified Customer Verified Customer

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The service and attention towards the sale was great clear communication about requested docs from Jody and Susan best car sale i ever had. clear communication about requested docs from Jody and Susan best car sale i ever had. More

by DOROTHY Verified Customer Verified Customer

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