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Subaru of Gwinnett - Service Center

Duluth, GA

4.5
3,122 Reviews

3,122 Reviews of Subaru of Gwinnett - Service Center

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July 01, 2022

Very efficient and prompt service. Everything was explained well. I've used Subaru of Gwinnett for the past eight years and the service has always been excellent. I would and have reco More

by JONATHAN42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2022 -

Subaru of Gwinnett responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Thanks again for the recommendation, and have an amazing day!

June 30, 2022

Great Service and great staff! always immediate reception and timely completion. Love my 2022 Outback Subaru. More

by carlton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2022 -

Subaru of Gwinnett responded

Hi Carlton, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Jul 02, 2022 -

carlton responded

Definitely!

June 30, 2022

It was very easy to book an online appointment for my oil change and tire rotation. At the time of the appointment, my instructions were followed and I was there exactly as long as they stated I would be. More

by GABE.ORTIZ3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Echague-Franco
Jul 01, 2022 -

Subaru of Gwinnett responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 30, 2022

Service was great at usual. Issa K is always on point and ensures concerns are addressed accordingly. More

by gpgarland@outlook.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issa Kone
Jul 01, 2022 -

Subaru of Gwinnett responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

June 29, 2022

Very nice facility but it did take a long time for ac inspection and prices are very steep. I do feel the are competent. More

by PGANNON16
Recommend Dealer
Yes
Employees Worked With
I didn’t see those people
Jun 30, 2022 -

Subaru of Gwinnett responded

Hi, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us. Taylor Spicuzza (678) 584-7200 or tspicuzza@subaruofgwinnett.com

June 28, 2022

Subaru of Gwinnett took care of oil leaking after first oil change. They found cause and repaired immediately. More

by PAN034
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Kulcsar
Jun 30, 2022 -

Subaru of Gwinnett responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 28, 2022

Kyle was great! He promptly came out when I drove in. He gave me updates as the work progressed while I was waiting for my car to get done. My car got done in the ti More

by Legacy2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Formella
Jun 30, 2022 -

Subaru of Gwinnett responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 28, 2022

My experience with service for both quality and pricing is exceptional. I trust the mechanics and the advice of my service contact. Jessica is professional and personable. I could have my car serviced clos More

by ANNTEDESCO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica
June 28, 2022

Great service and saw my salesman who sold me my car too. It was great experience serving my car. More

by 4REDMONS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Subaru of Gwinnett responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 27, 2022

The Service manager Rich K is the best. Never let me down on appointment and honest about what repairs needed. More

by SSKANGUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RICHARD KULCSAR
Jun 29, 2022 -

Subaru of Gwinnett responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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