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Subaru of Gwinnett - Service Center

Duluth, GA

4.6
2,933 Reviews
Call Service Center (678) 921-3925

2,933 Reviews of Subaru of Gwinnett - Service Center

Sort by
January 13, 2022

Subaru has always been a great service provider. I was a little surprised by how long it took this last visit, but I'm always confident that all that needed to be done was done. More

by MYRNA.GALE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Thurston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Herb Hoffman, Kyle Formella, William Garcia
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Jan 14, 2022 -

Subaru of Gwinnett responded

Hi, we're happy to hear you had such a positive experience with our team! We hope you continue to choose us for all your automotive needs! Take care!

Helpful
January 12, 2022

The car is much quieter and operates like new following my visit to the dealership. More

by KTFREY
Recommend Dealer
No
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
January 11, 2022

Kyle was a great service manager. Not the simplest problem but we communicated perfectly and got me squared away. More

by WISN0092
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kyle Formella
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Jan 15, 2022 -

Subaru of Gwinnett responded

Hi, we're happy you found our staff to be so supportive during your experience here at Subaru of Gwinnett. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
January 11, 2022

Kyle was very courteous and professional. He kept me informed of the status of my vehicle service process and everything during the service visit went smoothly. More

by PUNKTOTO22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Formella
Report | Print
Jan 15, 2022 -

Subaru of Gwinnett responded

Hi, we're happy you found our staff to be so supportive during your experience here at Subaru of Gwinnett. We hope you continue to choose us for all your automotive needs! Take care!

Helpful
January 11, 2022

Delays with parts but provided a loaner car. Good contact with me about status of repair. More

by BGKYMAN2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Formella
Report | Print
Jan 15, 2022 -

Subaru of Gwinnett responded

Hi, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Helpful
January 10, 2022

This was a satisfying experience. Courteous and finished worked on a timely manner. Loved the car wash afterwards More

by MARY.FLYNT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Formella
Report | Print
Jan 14, 2022 -

Subaru of Gwinnett responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
January 10, 2022

Subaru of Gwinnett has always provided friendly and knowledgeable service between the purchase of my car and service appointments over the last few years. Their facilities are always clean, the waiting More

by ILYEM14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Buckles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2022 -

Subaru of Gwinnett responded

Hi, thank you so much for your positive comments about Subaru of Gwinnett! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
January 10, 2022

Perfect customer service, all work completed in a timely manner and update sent with no delay More

by MARIASHERIF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2022 -

Subaru of Gwinnett responded

Hi, we're happy to hear you had such a positive experience with our team! We hope you continue to choose us for all your automotive needs! Take care!

Helpful
January 10, 2022

Easy to schedule service online. Really appreciate the savings coupons received via mail and email. Also like that service advisor keeps me advised of progress while I'm waiting. More

by BEVMARK85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issa Kone
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Jan 15, 2022 -

Subaru of Gwinnett responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Helpful
January 09, 2022

Great team that works here - deliver clear communication during service appointments and prompt as well. Coffee and snacks are nice too! More

by CAMDEN A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issa
Report | Print
Jan 14, 2022 -

Subaru of Gwinnett responded

Hi Camden, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
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