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Subaru of Gwinnett - Service Center

Duluth, GA

4.5
3,121 Reviews

3,121 Reviews of Subaru of Gwinnett - Service Center

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April 27, 2022

After making an appointment for an oil change and. Tire rotation, I never expected to have to wait almost an hour before they started working on my car. More

by DTW50
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember his name
Apr 29, 2022 -

Subaru of Gwinnett responded

Hi, thank you for sharing your experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to Taylor Spicuzza at (678) 584-7200 or tspicuzza@subaruofgwinnett.com and we will do our best to make this better.

April 26, 2022

Excellent service but expensive. Largest costs appear to be labor. I still will return in the future. More

by DRAKESOL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Subaru of Gwinnett responded

Hello, thanks for your great review, and for giving our dealership such a positive star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 25, 2022

Subaru of Gwinnett is easy to make an appointment for service. Excellent customer service. Jeff was my service advisor and was helpful and professional. More

by WATERLOO1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Subaru of Gwinnett responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Subaru of Gwinnett!

April 25, 2022

Service was very pleasant. I appreciated the detailed explanation of what my vehicle needed and what I need to be expecting in a couple of oil changes. More

by JENNY6CHANG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Formella
Apr 27, 2022 -

Subaru of Gwinnett responded

Hi, we really appreciate your great feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing Subaru of Gwinnett!

April 23, 2022

Friendly, top flight customer service. Had a few questions clearly answered while bringing the car in for service. Very efficient operation - in/out in very reasonable time. Fairly new own More

by TERRY48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miles Watson
Apr 26, 2022 -

Subaru of Gwinnett responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Subaru of Gwinnett!

April 22, 2022

Great service and excellent customer service. They make sure you are taken care of while visiting the place. More

by MatA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issa
Apr 25, 2022 -

Subaru of Gwinnett responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 22, 2022

Subaru of Gwinnett is always professional and quick. The service is alway excellent. They go above and beyond everything I’m in. More

by GINAGGLADYS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Formella
Apr 25, 2022 -

Subaru of Gwinnett responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 21, 2022

People are polite and respectful . Every staff member is clean cut and well dressed, I enjoy coming to this location to get my car service. More

by prumphea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2022 -

Subaru of Gwinnett responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

April 21, 2022

Service Advisor, Miles Watson, met me upon my arrival. We discussed my purpose for bringing in my car. After the free inspection, Miles advised me of things that needed immediate attention and a couple of More

by FCAUS333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miles Watson
Apr 24, 2022 -

Subaru of Gwinnett responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 20, 2022

Every time I show up , they treat me great. I have never had a bad experience. More

by BONNJAMESBONN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kori Fortman
Apr 23, 2022 -

Subaru of Gwinnett responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

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