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Subaru of Gwinnett - Service Center

Duluth, GA

4.5
3,124 Reviews

3,124 Reviews of Subaru of Gwinnett - Service Center

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April 28, 2022

After making an appointment for an oil change and. Tire rotation, I never expected to have to wait almost an hour before they started working on my car. More

by DTW50
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember his name
Apr 29, 2022 -

Subaru of Gwinnett responded

Hi, thank you for sharing your experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to Taylor Spicuzza at (678) 584-7200 or tspicuzza@subaruofgwinnett.com and we will do our best to make this better.

April 28, 2022

Great communication The Service personnel are helpful and knowledgeable and Maintenance visits offer a comfortable area to wait for your vehicle More

by JBKEEGANW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Formella
Apr 29, 2022 -

Subaru of Gwinnett responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

April 28, 2022

I took my car for oil change and inspection. I am happy with the service I received. More

by FABEGAZ05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Subaru of Gwinnett responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

April 27, 2022

This location is always phenotype work with regardless of what is wrong or the service that needs to be done. They have stellar communication and service. More

by MLAGATTA728
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miles
Apr 29, 2022 -

Subaru of Gwinnett responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

April 26, 2022

Excellent service but expensive. Largest costs appear to be labor. I still will return in the future. More

by DRAKESOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Subaru of Gwinnett responded

Hello, thanks for your great review, and for giving our dealership such a positive star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 26, 2022

Service was very pleasant. I appreciated the detailed explanation of what my vehicle needed and what I need to be expecting in a couple of oil changes. More

by JENNY6CHANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Formella
Apr 27, 2022 -

Subaru of Gwinnett responded

Hi, we really appreciate your great feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing Subaru of Gwinnett!

April 25, 2022

Subaru of Gwinnett is easy to make an appointment for service. Excellent customer service. Jeff was my service advisor and was helpful and professional. More

by WATERLOO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Subaru of Gwinnett responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Subaru of Gwinnett!

April 24, 2022

Friendly, top flight customer service. Had a few questions clearly answered while bringing the car in for service. Very efficient operation - in/out in very reasonable time. Fairly new own More

by TERRY48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miles Watson
Apr 26, 2022 -

Subaru of Gwinnett responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Subaru of Gwinnett!

April 22, 2022

Great service and excellent customer service. They make sure you are taken care of while visiting the place. More

by MatA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Issa
Apr 25, 2022 -

Subaru of Gwinnett responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 22, 2022

Subaru of Gwinnett is always professional and quick. The service is alway excellent. They go above and beyond everything I’m in. More

by GINAGGLADYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Formella
Apr 25, 2022 -

Subaru of Gwinnett responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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