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Subaru of Gwinnett - Service Center

Duluth, GA

4.6
2,933 Reviews

2,933 Reviews of Subaru of Gwinnett - Service Center

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December 28, 2021

I was kept abreast of my progress as I waited for my car and everything came out great More

by KTREU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Formella
December 28, 2021

I’ve used the service department twice recently. A frayed horn wire under the hood the week before Christmas & a nail in a tire on Christmas Eve Eve(Dec 23rd). I received excellent service both times More

by CINDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Thurston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Issa Kone, Richard Kulcsar
December 25, 2021

Reasonable wait time. Good appointment availability. They agreed to cover warranty item that they could have argued about. My only complaint is they are not real responsive to calls and the part has b More

by STEVEN M BRADSHAW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Kulcsar
December 25, 2021

I was traveling in the area and had an emergency and the dealer got me right in and took care of the issue immediately. More

by FREDSROSEN68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of name
December 24, 2021

Great service. Was finished when promised. Lots of places to sit while waiting that are not near others. More

by SHMONTY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard McCoy
December 22, 2021

Bought my car from Gwinnett Subaru and they have done my service on same car for 10 years! Service rates high. Most of the advisors are super duper great. More

by REDDING.ANNA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Feltner
December 22, 2021

Fantastic service. Waiting room is pristine and comfortable. Car was well taken care of - I always feel good when I leave, knowing my car is in tip top shape. More

by LAURADIERS625
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard
December 22, 2021

Clean, Staff was very accommodating! Make sure that I was well taken of. The snacks and coffe was good! More

by DANAPOSCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Thurston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Formella
December 22, 2021

I bought my Subaru Forester 3 years ago. Subaru of Gwinnett still has the best service I've ever found with a car dealership. More

by RAININGROSES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard was excellet., Herb Hoffman
December 22, 2021

Everyone was nice and the service was great for the first service of our 2022 Outback! More

by Goldie
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Formella
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