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Jill Thurston.
Jill Thurston
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Jill is one of our Assistant Service Managers at Subaru of Gwinnett. She has been in the automotive industry for 12 years; 11 of those years at Subaru of Gwinnett. Jill first joined Subaru of Gwinnett in 2003 as a receptionist. She took a leap of faith when she accepted a service advisor position at Subaru of Gwinnett nine years ago and has been helping Subaru customers maintain their beloved Subaru vehicles ever since. Jill has been recognized as a top service advisor in her field by Subaru of America and consistently maintains the highest of customer satisfaction ratings. Jill is a portrait artist and mother to one very vocal Maine Coon cat, Piper, her beautiful African Grey, Oliver and her sweet Peach face, Lovebird Pippin.
Read moreDealership Experience
17 yrs, 10 mos
Employee Video
295 Reviews of Jill Thurston
February 20, 2021
"Thank you very much for the great service I had at your..."
- GOSHANBU
Verified Customer
Thank you very much for the great service I had at your place. It was real pleasure . Your mechanics identified the problem I had with my car.
Read MoreOther Employees Tagged: Herb Hoffman, Kyle Formella, Jeff Bowman, William Garcia
Helpful 
February 16, 2021
"As usual great professional service. Used them since 2008..."
- Gmcdonub Verified Customer
As usual great professional service. Used them since 2008 (2008 Tribeca & 2020 Outback)and couldn't be more pleased in every aspect. Shaun & Jill are 2 of the best!
Read MoreOther Employees Tagged: Shaun
February 10, 2021
"THE Only dealership I’ll take my 2014 Outback to for..."
- LANIERLESLIE Verified Customer
THE Only dealership I’ll take my 2014 Outback to for service. Period. Everyone I’ve interacted with, either on phone or in person have shown true Professionalism.
Read MoreOther Employees Tagged: Jeff Bowman , Issa Kone
February 08, 2021
"Easy to schedule, love the 2021 Outback loaner, and my..."
- ANNTEDESCO Verified Customer
Easy to schedule, love the 2021 Outback loaner, and my car was ready in half a day. The pricing was fair and quite reasonable and the personnel are so friendly and helpful! The experience was so pleasant and got my car running safely and up to date on maintenance.
Read MoreOther Employees Tagged: Juan Urrego Ariz - fabulous!
February 05, 2021
"Great service departmentVery prompt friendly a great..."
- CROWE2320 Verified Customer
Great service department Very prompt friendly a great overall experience. Much different from the big Toyota dealers I am used to. I will continue to have my car serviced here even though it is out of warranty
Read MoreOther Employees Tagged: Kyle Formella
February 03, 2021
"Issa was really kind and helpful. I came in without an..."
- RACHELMGATES Verified Customer
Issa was really kind and helpful. I came in without an appointment, but was taken care of quickly. There are other places that are closer and maybe less expensive, but I will only bring my Forester here. Also, as I waited outside on a bench, Jill checked on me to make sure I didn't need refreshment, etc.
Read MoreOther Employees Tagged: Issa Kone
February 03, 2021
"Very friendly staff. Excellent professional work ethic...."
- MICHAEL.RABENECK Verified Customer
Very friendly staff. Excellent professional work ethic. Clean facility with access to snacks while waiting. Nice to have the car cleaned after service. Quick turnaround.
Read MoreOther Employees Tagged: Herb Hoffman, Kyle Formella, Jeff Bowman, William Garcia
January 15, 2021
"Every time I bring the car in it always has a leak..."
- ANNE1015 Verified Customer
Every time I bring the car in it always has a leak somewhere. Didn’t get to see where the leak was. Watched the tech do an improper tire rotation. Service rep said it was done by well trusted technician. Except the lead technician didn’t do the tire rotation someone else did, it was his helper.
Read MoreJanuary 08, 2021
"Great customer service !!!!! Juan Ariza was my Service..."
- Cat Smth Verified Customer
Great customer service !!!!! Juan Ariza was my Service Advisor. Took good care of me, got a great loan car for me to drive, gave me my discounts and laughed at all my jokes. I recommend him highly. Thanks. >^oo^<
Read MoreJanuary 07, 2021
"Excellent service, easy to make an appointment and they..."
- CAMPWAX Verified Customer
Excellent service, easy to make an appointment and they have clean accommodating waiting area with wifi so I could do work while I was waiting.
Read MoreOther Employees Tagged: Jeff Bowman
