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Subaru of Gwinnett - Service Center

Duluth, GA

4.5
3,122 Reviews

3,122 Reviews of Subaru of Gwinnett - Service Center

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June 10, 2021

Jeff and the team at Subaru always take great care of me and my car. The crew is very friendly, helpful, and honest. I would recommend SoG service center to anyone in need of repairs/maintenance on their Su More

by awilercsulb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Subaru of Gwinnett responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

June 10, 2021

properly diagnosed an issue with leaking transmission pump seal - repaired under warranty - provided courtesy car r r rr r r r r r r r r r More

by BOB_WHEELER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Garcia
Jun 11, 2021 -

Subaru of Gwinnett responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

June 09, 2021

The service was quick and excellent. My car drives well after service. The loaner car was wonderful and my mom loved it. It was raining and Richard walked me to my car with an umbrella. More

by DARKJEWEL4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard (Ricardo?) was excellent
Jun 11, 2021 -

Subaru of Gwinnett responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

June 09, 2021

I had a very positive experience on this visit. I had a last minute change to my schedule and when I called, an employee whose name I can't recall was able to move my appointment to a same day appointment. More

by EMILYR1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issa
Jun 11, 2021 -

Subaru of Gwinnett responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 08, 2021

Jeff is super nice and respectful. He got me in and out within the time window he gave me. I will be coming back again. More

by ETJANTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Subaru of Gwinnett responded

Hi, we're happy you found Jeff to be so supportive during your experience here at Subaru of Gwinnett. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 07, 2021

Pretty smooth experience. Took between 30-45 minutes and they replaced my wipers for free and also gave a car wash without requesting. Personally showed me to the waiting area. They know how to treat their More

by AJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herb Hoffman
Jun 08, 2021 -

Subaru of Gwinnett responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Subaru of Gwinnett. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 04, 2021

Every time I take my Assent to this dealership, I have have experienced a very pleasant time. Every one I spoke with was helpful and courteous, The service was timely and complete! More

by onwardc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Jun 05, 2021 -

Subaru of Gwinnett responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 04, 2021

The dealership was clean and neat! Ms.Jodie sold me my first brand new Subaru Forester I am super excited. I have also told people to ask for Ms.Jodie because her customer service is great and not overbea More

by CHEFMARVELOSO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jodie Brown and Louis from Finance Dept.
Jun 05, 2021 -

Subaru of Gwinnett responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Safe travels!

June 04, 2021

I always trust Issa Kone to make sure my car is well taken care of. Really appreciate his service and attention to detail. Jacob G. More

by JGABIAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issa Kone
Jun 05, 2021 -

Subaru of Gwinnett responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 04, 2021

Good, timely greeting and explanation of how long it would be. Then personally shown to waiting areas. Good service, even washed my car. Yeh! Which was extra special to me. Thanks Duluth Subaru! Oh, I More

by MARYJO2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issa
Jun 05, 2021 -

Subaru of Gwinnett responded

Hi, we are very happy we could provide you with a positive experience! We hope to be of service to you again! Take care!

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