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Subaru of Gwinnett - Service Center

Duluth, GA

4.5
3,124 Reviews

3,124 Reviews of Subaru of Gwinnett - Service Center

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September 13, 2019

Exceptional service! This dealership is like family! You need to experience for yourself. I’ve recommended friends here and they have the same experience here. Highly reco More

by SCIZZORHAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2019 -

Subaru of Gwinnett responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 11, 2019

Always Impressed with Subaru of Gwinnett Subaru of Gwinnett consistently impresses me with their services. They are always transparent with what they do to help you feel comfortable and confi More

by PHILLIP.VINH107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2019 -

Subaru of Gwinnett responded

We are so happy to read such a great review about Subaru of Gwinnett! If you have any further questions, please don't hesitate to reach out!

September 11, 2019

Kyle saved the day Anything that could go wrong, did, On my last service visit. Definitely not a shining moment from my 12 years as a customer here. Thank God for Kyle More

by MARGRITAVL91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Idea Kone, Jill Thurston, Kyle Formella
Sep 12, 2019 -

Subaru of Gwinnett responded

We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Subaru of Gwinnett!

September 10, 2019

Great Service I appreciate your service. Neil was great, very helpful, informative, thorough, and courteous. The lady who greeted me at the service area was also ve More

by JAIME.MORRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Lebron
Sep 12, 2019 -

Subaru of Gwinnett responded

Jaime, we're happy you found our staff to be so supportive during your experience here at Subaru of Gwinnett. Please don't hesitate to reach out if there's anything we can do for you. Take care.

September 09, 2019

Simply Amazing I would like to say since my very first time at SOG I been treated and taking care of as if I was an employee ( being and Ambassador helps). None the More

by Richard Koh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Issa, Jill Thurston, Charles Williams
Sep 11, 2019 -

Subaru of Gwinnett responded

Richard, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 09, 2019

Easy Peasy From drive up to drive out an easy experience. Checking in, receiving and returning the loaner and checking out was effortless. What was done and wha More

by OPPENDA
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alyssa Elery, Liam Bennett
Sep 11, 2019 -

Subaru of Gwinnett responded

Oppenda, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

September 09, 2019

Easy to do business with Service team is great. Friendly, quick and attentive .their quick Lane is just that. Very very quick. Got in and out in under an hour and I did not ha More

by michaelkennethwarren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 11, 2019 -

Subaru of Gwinnett responded

Michael, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

September 06, 2019

First oil change and tire rotation of new vehicle The service for my new vehicle was a pleasant experience. The service tech was very friendly. I would highly recommend their service dept and their sa More

by SANDAGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't remember who I had for service, female is all I remember.
Sep 08, 2019 -

Subaru of Gwinnett responded

Hello, we really appreciate your great feedback! We want all our customers to feel this way when leaving our dealership!

September 06, 2019

I’m NOT Karen! PLEASE - for the FOURTH time now - remove this email address from your distribution! I am not going to drive my Jeep from Colorado to a Subaru dealers More

by NOT KAREN!!!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sep 24, 2019 -

Subaru of Gwinnett responded

Hi there, we would like to get some more details about your experience with us. Please reach out to Taylor Spicuzza at (678) 584-7200 or tspicuzza@subaruofgwinnett.com so we can get this resolved and straightened out for you.

September 05, 2019

Honest, fair, and seems like a solid. This dealership service department is on par with the service I have received from luxury brands like MB and Lincoln, and far above those at the Honda More

by CHASE30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2019 -

Subaru of Gwinnett responded

Hi, thank you so much for your positive comments about our service department! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

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