Subaru of Gwinnett - Service Center

Excellent service on routine maintenance I'm one of those people who always have some special request or a question I need to ask, but the service people are always patient and make sure they I'm one of those people who always have some special request or a question I need to ask, but the service people are always patient and make sure they've answered everything to my satisfaction. They were running a little behind on my appointment time, but when I get good service, I don't mind a small wait. More

Recommended Good dealership and service center. I bypass another local Subaru dealership to go to this one. I do wish they had better coffee and snacks in the w Good dealership and service center. I bypass another local Subaru dealership to go to this one. I do wish they had better coffee and snacks in the waiting room though. :) More

Great team! The team was very efficient with all the customers that morning. I showed up 60 minutes early and was greeted and treated as if I came in right on tim The team was very efficient with all the customers that morning. I showed up 60 minutes early and was greeted and treated as if I came in right on time. The team got me out the door before my original appointment was planned to start.job well done! More

Quick in and Out My 30K mile service took only a little over an hour. I expected it to take a lot longer. The fact that the car is cleaned as well is a nice bonus. Wo My 30K mile service took only a little over an hour. I expected it to take a lot longer. The fact that the car is cleaned as well is a nice bonus. Wow! More

Standard service Everyone was exceptionally friendly and helpful. I was kept up to date on the progress and when leaving we were ( my wife and I ) helped into car and Everyone was exceptionally friendly and helpful. I was kept up to date on the progress and when leaving we were ( my wife and I ) helped into car and asked once again if we were pleased with the service and if there was anything else we would need . A nice change, not many others take any where near the time and effort to be nice and courteous. Well done ! More

Great Service As always, the service was great! Issa has handled my service twice, now, and he did a great job both times. I will continue to get my service done at As always, the service was great! Issa has handled my service twice, now, and he did a great job both times. I will continue to get my service done at Subaru of Gwinnett. More

Thank you While driving from NJ to Auburn my Subaru's dashboard lights came on. The Gwinnett dealership service center was nearby and open (Saturday). We drove While driving from NJ to Auburn my Subaru's dashboard lights came on. The Gwinnett dealership service center was nearby and open (Saturday). We drove in and Jill took care of us! Ultimately the car needed to stayover and they provided a loaner! The mechanic, Victor clearly explained what he was doing to resolve the issue. After the car was cleared for the drive back, I safely drove back to NJ without issue. Too bad they are not in NJ! More

Oil change/service Very easy drop off, comfortable waiting area with plenty of seating, snacks and drinks, friendly service representative. Unfortunately, they forgot t Very easy drop off, comfortable waiting area with plenty of seating, snacks and drinks, friendly service representative. Unfortunately, they forgot to top off wiper fluids even though I mentioned it upon arrival and it should be standard in this service anyway. I had to return to dealer for this to be addressed and it was handled quickly/ More

Excellent service This dealership always has excellent customer service with a smile. They work efficiently and professionally to complete work in a timely manner. All This dealership always has excellent customer service with a smile. They work efficiently and professionally to complete work in a timely manner. All work was done to my satisfaction. More

Always the best! If you want to keep your Subaru in top running condition, SOG is the place to go! Excellent service from Kyle (and Sterling!) and congrats to Lance on If you want to keep your Subaru in top running condition, SOG is the place to go! Excellent service from Kyle (and Sterling!) and congrats to Lance on his promotion to sales manager! Thanks to all... More