Subaru of Gwinnett - Service Center

They skip a few checks Did not check wiper blades or washer fluid level. Not sure what else was missed. I am used to superior service here, they missed this time. Did not check wiper blades or washer fluid level. Not sure what else was missed. I am used to superior service here, they missed this time. More

Good, friendly and efficient service I took my Forester in for routine maintenance, so there were no issues and service performed in a pleasant, timely manner. The Service Advisor I deal I took my Forester in for routine maintenance, so there were no issues and service performed in a pleasant, timely manner. The Service Advisor I dealt with (Kyle Formella?)gave me some advice that allowed me to save both time and money and his personal kindness was appreciated. Thank you, Subaru of Gwinnett. More

A/C Repair In and out quickly thanks to them letting me borrow a loaner vehicle. Neal was great and helpful. Calls were promptly answered or returned when I had In and out quickly thanks to them letting me borrow a loaner vehicle. Neal was great and helpful. Calls were promptly answered or returned when I had questions More

Consistency at Its Most Consistent My second service checkup for the 2019 Outback was as smooth and courtesy-filled as the first. Issa and the team are top-notch and a pleasure to work My second service checkup for the 2019 Outback was as smooth and courtesy-filled as the first. Issa and the team are top-notch and a pleasure to work with. Waiting areas always clean, comfortable, and assorted snack and beverages offered gratis a nice touch of class. More

Wonderful Service I love this dealership and the people who work there. They are always so accommodating. I bought a used car here that needed a few touch-ups and they I love this dealership and the people who work there. They are always so accommodating. I bought a used car here that needed a few touch-ups and they make sure everything was perfect, and even gave me a free rental for a week to help accommodate me. More

Awesome Have never had a bad experience with Subaru service! This place is the best. Wait is comfortable, everyone is friendly, helpful and eager to please. Have never had a bad experience with Subaru service! This place is the best. Wait is comfortable, everyone is friendly, helpful and eager to please. More

I did not expect this level of service I was unsure about coming back to this dealership. I didn't purchase my Impreza here and my 1st experience was underwhelming. My service advisor was f I was unsure about coming back to this dealership. I didn't purchase my Impreza here and my 1st experience was underwhelming. My service advisor was fantastic at understanding the repair, my vehicle and options available to me. Shaun provided great advise, put me in a loaner while I contacted Subaru. My car was repaired expeditiously and I was amazed at how helpful everyone was. Subaru has another customer for life. More

Good experience Easy check in and out. Service plus recall fix completed in about an hour. Comfortable waiting area. Nice refreshment area with emphasis on protectin Easy check in and out. Service plus recall fix completed in about an hour. Comfortable waiting area. Nice refreshment area with emphasis on protecting the environment. More

$600 for a Brake Job seems Excessive Yes, I know you're in business to make money, But these prices for basic maintenance services is why people look elsewhere. And for the second time Yes, I know you're in business to make money, But these prices for basic maintenance services is why people look elsewhere. And for the second time in a row, after having the cabin air filter replaced, the glove box fell off. Fool me once, shame on you; fool me twice, shame on me. So I'll be doing that from now on, saving $65. I want to keep coming back, but it's getting harder and harder to justify. Premium prices for sub-premium results. More

Service Under Warranty I brought my car in because of a noise I was hearing that started around 50 mph and got louder as speed increased. The Service Department was able to I brought my car in because of a noise I was hearing that started around 50 mph and got louder as speed increased. The Service Department was able to diagnose the issue as two bad wheel bearings in my rear wheels and replaced them. This solved the issue and I am no longer hearing the noise. More