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Subaru of Gwinnett - Service Center

Duluth, GA

4.5
3,124 Reviews

3,124 Reviews of Subaru of Gwinnett - Service Center

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May 16, 2019

Recall Seamless recall service. Will continue to come back. Always quick and easy service. The best Subaru dealer and service I’ve ever been to. Honest and More

by ASKRISKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Issa
May 17, 2019 -

Subaru of Gwinnett responded

Hello, thank you for sharing your positive feedback! We're so pleased to hear you have had such a wonderful experience with our team. If there is anything further that we may do to assist you, please do not hesitate to reach out!

May 15, 2019

Safety, Service and Care this best describes Subaru of Gwinnett. I came in at a busy time. I asked for Cody to do the work. Most importantly I asked Neil to call me eve More

by JOYCE.LEIGH33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil E Lebron
May 15, 2019 -

Subaru of Gwinnett responded

Hi Joyce, thank you for taking the time to leave such a great review and rating. We always strive to go above and beyond for our customers, and we are glad to hear that your experience working with Cody and Neil reflected that. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 15, 2019

Excellent Service I had a quick no hassle service at the dealership. The environment is also very quiet, pleasant and courteous while waiting for my car to be serviced. More

by clarefangzhao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Buckles
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2019 -

Subaru of Gwinnett responded

Hello, we want all our clients to have a comfortable and stress-free experience with us and are glad that was the case during your visit! We sincerely value your business and look forward to your next visit! Take care!

May 12, 2019

Smooth Recall Service A very efficient and comfortable visit to handle stoplight switch recall. Greeted promptly at 7:30 am. Comfortable accommodations where I could watc More

by GARDEN2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2019 -

Subaru of Gwinnett responded

We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

May 10, 2019

Easy in easy out I just came for a recall issue. So it didn't cost me anything. But the folks were all so polite and professional. The waiting area was pleasant - b More

by KRIEGERCZ
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Felt
May 13, 2019 -

Subaru of Gwinnett responded

We're very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

May 09, 2019

Went in for recall service The service was completed 15 minutes quicker than originally promised.. The work was explained adequately and should fix an intermittent problem I w More

by SLEMENDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
didn't get any names
May 13, 2019 -

Subaru of Gwinnett responded

We're very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

May 09, 2019

Professional Dealership The service was done in the given time; a technician discussed results of the maintenance checkup.. Each person I encountered was knowledgeable, fri More

by CAYE96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I sure wish I remembered their names, but I don't.
May 10, 2019 -

Subaru of Gwinnett responded

Hello, it's experiences like yours that really keep us motivated! We are always more than happy to assist you if anything else comes up. Take care!

May 09, 2019

Great service Issa is a fantastic advisor. He is always smiling and keeps me informed while I am waiting with my vehicle. I have also worked with Jeff and Kyle. The More

by ADixon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Issa
May 10, 2019 -

Subaru of Gwinnett responded

Hello, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

May 07, 2019

Always Reliable and Friendly I’ve been taking my car(s) to Subaru of Gwinnett for nearly 20 years, and I’ve had no complaints about the service. Jill Thurston in particular is a g More

by DEEPALI0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Issa (don’t know his last name), Jill Thurston
May 08, 2019 -

Subaru of Gwinnett responded

We're very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

May 07, 2019

Super Service! In having my windshield replaced I dropped off my vehicle, picked up my loaner and was off to start my day in less than 20 minutes. Two days later I More

by mkhaddock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Lebron
May 08, 2019 -

Subaru of Gwinnett responded

We are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

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