Subaru of Gwinnett - Service Center

Easy in easy out I just came for a recall issue. So it didn't cost me anything. But the folks were all so polite and professional. The waiting area was pleasant - b I just came for a recall issue. So it didn't cost me anything. But the folks were all so polite and professional. The waiting area was pleasant - but I didn't get much time there because the fix was so fast. When it comes time for another Subaru, I will start here. More

Went in for recall service The service was completed 15 minutes quicker than originally promised.. The work was explained adequately and should fix an intermittent problem I w The service was completed 15 minutes quicker than originally promised.. The work was explained adequately and should fix an intermittent problem I was had experienced recently. More

Professional Dealership The service was done in the given time; a technician discussed results of the maintenance checkup.. Each person I encountered was knowledgeable, fri The service was done in the given time; a technician discussed results of the maintenance checkup.. Each person I encountered was knowledgeable, friendly, and helpful. More

Great service Issa is a fantastic advisor. He is always smiling and keeps me informed while I am waiting with my vehicle. I have also worked with Jeff and Kyle. The Issa is a fantastic advisor. He is always smiling and keeps me informed while I am waiting with my vehicle. I have also worked with Jeff and Kyle. The entire team gets an A+! More

Always Reliable and Friendly I’ve been taking my car(s) to Subaru of Gwinnett for nearly 20 years, and I’ve had no complaints about the service. Jill Thurston in particular is a g I’ve been taking my car(s) to Subaru of Gwinnett for nearly 20 years, and I’ve had no complaints about the service. Jill Thurston in particular is a gem. She is trustworthy, reliable, and friendly to work with. I am sure the service department will thrive under her leadership. More

Super Service! In having my windshield replaced I dropped off my vehicle, picked up my loaner and was off to start my day in less than 20 minutes. Two days later I In having my windshield replaced I dropped off my vehicle, picked up my loaner and was off to start my day in less than 20 minutes. Two days later I picked up my car, paid my bill and back on the road very pleased with the work. A surprising bonus...the final cost was about $175 less than expected! Neal Lebron was extremely helpful throughout the entire process and I really appreciated his helpfulness and professionalism. More

Missed opportunity I appreciate Gwinnett Subaru’s willingness to wave the 300 mile expiration of the warranty complete a GPSsoftware update. Although I asked for a tire I appreciate Gwinnett Subaru’s willingness to wave the 300 mile expiration of the warranty complete a GPSsoftware update. Although I asked for a tire rotation and a cabin filter replacement, but it was not done. It was even entered into a tablet. But there was no record of this request. More

Always excellent! Our Subaru Outback is a very reliable car, and it receives great care from Subaru of Georgia. So we rarely have to visit the service dept, and when we Our Subaru Outback is a very reliable car, and it receives great care from Subaru of Georgia. So we rarely have to visit the service dept, and when we do, the service is always excellent! Thanks to Shaun, Kyle and Jill! Kyle---missed seeing Miss Sterling! More

Ordinarily extraordinary Knowledgeable, courteous, communicative, efficient, on time or ahead of time. And the coffee ain’t bad either. I have recommended this dealer to frie Knowledgeable, courteous, communicative, efficient, on time or ahead of time. And the coffee ain’t bad either. I have recommended this dealer to friends. Good people. More

Excellent service very friendly Excellent service and very helpful Would definitely recommend to others Kept up to date with repairs Dropped off loaner and left with car in quic Excellent service and very helpful Would definitely recommend to others Kept up to date with repairs Dropped off loaner and left with car in quick fashion More