Subaru of Gwinnett - Service Center

Air compressor repair Neil stayed in close communication with me. Not only was my air compressor fixed, he also suggested other maintenance that could be done at the same t Neil stayed in close communication with me. Not only was my air compressor fixed, he also suggested other maintenance that could be done at the same time to limit trips back and forth to the service center. More

Excellent Service Any time I have worked with the service department I get VIP treatment. I drop the car off, get kept up to date on the work being done and always get Any time I have worked with the service department I get VIP treatment. I drop the car off, get kept up to date on the work being done and always get the car back on time. If I choose to wait, the waiting room is beyond comfortable. Issa is an excellent service advisor who enjoys helping his clients. I would not take my car anywhere else. More

First oil change - Excellent service First visit for an oil change, everything ran smoothly. Friendly staff and did not have to wait too much. The waiting area is nice and clean. First visit for an oil change, everything ran smoothly. Friendly staff and did not have to wait too much. The waiting area is nice and clean. More

On time. Great service! As always, a great experience. By far best waiting room at a metro Atlanta Subaru dealership. Stocked with coffee, tea, sodas, juice, water and snacks As always, a great experience. By far best waiting room at a metro Atlanta Subaru dealership. Stocked with coffee, tea, sodas, juice, water and snacks. More

Awesome service as usual here! Timely, professional, comfortable experience! I was greeted promptly and waited in the comfortable lounge having tea while service was done in the tim Timely, professional, comfortable experience! I was greeted promptly and waited in the comfortable lounge having tea while service was done in the time estimated. Always a pleasure to come in! More

Flat Tire I love Gwinnett Subaru. I'm a first time Subie owner and this was my 1st flat tire. The service dept. was able to get me in same day and treated me li I love Gwinnett Subaru. I'm a first time Subie owner and this was my 1st flat tire. The service dept. was able to get me in same day and treated me like royalty. I really like the show room app to search for accessories for my crosstrek while waiting. Snacks, goodies, and wifi makes the wait seem faster as well. More

Service Center It was very easy to schedule my service appointment. The employees were friendly and professional. The waiting area was the best I've ever experienced It was very easy to schedule my service appointment. The employees were friendly and professional. The waiting area was the best I've ever experienced, and the work was completed in a timely manner. More

6000 mi check The Gwinnett Subaru service dept was excellent! Everyone was professional, personable and efficient. Issa Kone is the person who helped me. He answere The Gwinnett Subaru service dept was excellent! Everyone was professional, personable and efficient. Issa Kone is the person who helped me. He answered all my questions thoroughly. More

Stellar Service I had previously been to another local Subaru dealership and my experience there lead me to look for another option. My husband found the car we want I had previously been to another local Subaru dealership and my experience there lead me to look for another option. My husband found the car we wanted at Subaru of Gwinnett, and we have had nothing but stellar customer service ever since the first phone call with Liam. Everyone has been so welcoming and kind. Thank you to the service department and the receiptionist for taking such great care of me this past week. You have greeted me with a warm smile, and made my son and I feel so welcome in the dealership. I always believe that customer service comes down to even the smallest details. When I got into my car to drive home, the heater was on and my car toasty warm. Love all of you so much! More