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Subaru of Gwinnett - Service Center

Duluth, GA

4.5
3,120 Reviews

3,120 Reviews of Subaru of Gwinnett - Service Center

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February 22, 2019

Service I have always received a very friendly greeting upon arrival, efficient service and informative report when service has been completed. Always a plea More

by JENNETTEMCFADDENNORTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaum Michael Felt
Feb 25, 2019 -

Subaru of Gwinnett responded

Hi, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 22, 2019

Great service Made an unscheduled stop due to tire pressure lights on. My vehicle was checked out and I was back on the road to work in 30 minutes. I was very gra More

by LEAHMA59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry can’t remember the young mans name but he was great
Feb 25, 2019 -

Subaru of Gwinnett responded

Hi! We're so happy we were able to help you out! Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 22, 2019

Fair prices, friendly staff Have 6 years experience here. I have been pleased with service, prices, and communication. Waiting areas are clean, separate kids area, with snacks/et More

by CSMSB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Willhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jill Thurston
Feb 25, 2019 -

Subaru of Gwinnett responded

Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you so much for choosing Subaru of Gwinnett for your automotive needs!

February 21, 2019

Recall Grear job done on recall service - passenger airbag infkator replacement. Also performed some aditional services: oil change, bulbs change, battery se More

by Bill61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Feltner
Feb 25, 2019 -

Subaru of Gwinnett responded

Hi there! We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

February 21, 2019

36 month service Everyone there is friendly and professional, and the waiting rooms are clean and comfortable. Most importantly, I trust the people there. Kyle, one More

by DAVIDEAN2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Formella
Feb 25, 2019 -

Subaru of Gwinnett responded

It is our commitment to provide our customers with clean and comfortable facilities, as well as professional and top notch service! We appreciate your continues business, and look forward to your next visit! Take care!

February 21, 2019

Tops! We were given a 3-hour window for service, but they were done in just under an hour. These folks are what you want in a service department. More

by DRWOMACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Formella
Feb 25, 2019 -

Subaru of Gwinnett responded

We are glad we could get you back on the road sooner than expected! If you're ever in need of more help, please let us know!

February 21, 2019

Excellent Staff are helpful and very accomodating. They are knowledgeable. Continue the good job. They give good advise. Staff are very polite and reliable me More

by ROSALINDA GARCIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Herb Hoffman, Jill Thurston, Kyle Formella
Feb 25, 2019 -

Subaru of Gwinnett responded

Rosalinda, we're happy you found our staff to be so supportive during your experience here at Subaru of Gwinnett! If you have any further needs or questions, please don't hesitate to reach out!

February 20, 2019

Have a radio issue with 2019 Crosstrek Seems this issue is a possible factory defect. The service team at Subaru of Gwinnett is doing a superior job trying to isolate the problem. They ma More

by PHRETNOISE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alyssa Elery, Jill Thurston
Feb 25, 2019 -

Subaru of Gwinnett responded

Hello there, thank you; we appreciate your feedback, and apologize for this inconvenience. Please don't hesitate to reach out if there's anything additional we can do for you while we continue to resolve this issue.

February 20, 2019

Customer friendly, respectful, excellent service They treat their customers right with the way they talk with people, treat the car, provide snacks and provide clean waiting areas. A happy contrast t More

by BOBROYALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Elery
Feb 25, 2019 -

Subaru of Gwinnett responded

It is our commitment to provide all of our customers with clean and comfortable facilities as well as professional and top notch service! Feel free to reach out to us if you need anything. Have a wonderful day.

February 18, 2019

Wonderful Service! These guys and gals are great! Always good honest service, and will go out their way for you. (Please forgive me for I am terrible at getting names), More

by tooncyslady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun, Matthew Walsingham, Kyle Formella
Feb 21, 2019 -

Subaru of Gwinnett responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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