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Subaru of Gwinnett - Service Center

Duluth, GA

4.5
3,124 Reviews

3,124 Reviews of Subaru of Gwinnett - Service Center

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January 31, 2019

Great Service The folks are nice and always give the service I expect. The appointment time has always been on the nose. They respect my time and I respect them! More

by Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Feltner, Kyle Formella
Feb 07, 2019 -

Subaru of Gwinnett responded

Hi Thomas, we're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

January 30, 2019

Very efficient and professional Good service with a very friendly environment. The work is very efficient and the explanation is detail enough. It didn't take too long on my waiting More

by WANG_JEFF
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Elery
Feb 03, 2019 -

Subaru of Gwinnett responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 30, 2019

Paid $2,200 and I still don’t have my car I dropped my car for head gasket replacement in 1/21, my car was ready for pick up on 1/26 and i went to pick up my car 1/28. I paid my service bill a More

by DAMIAN.GALDAMEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Issa Kone , Herb Hoffman, Jill Thurston
Feb 15, 2019 -

Subaru of Gwinnett responded

Hi Damian, we regret to hear that you are displeased with your recent experience with us. We would like to work towards a resolution, so if you are willing, please reach out to Taylor Spicuzza at (678) 584-7200 or tspicuzza@subaruofgwinnett.com to discuss this further.

January 30, 2019

Wonderful Perfect visit.. All were helpful and polite. Took care of all service needs and helped with all our requests. Woulkd always refer bc of great service. More

by russ.broda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Elery
Feb 03, 2019 -

Subaru of Gwinnett responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 30, 2019

A1 Dealership Standard Across the Board From the observations I made while waiting, to the personal service I received, to the cleanliness and modernness of the showroom and facility in gene More

by A_SADLER89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Issa Kone - deserves a promotion or raise, Alyssa Elery
Feb 03, 2019 -

Subaru of Gwinnett responded

Thank you so much for your positive comments about Subaru of Gwinnett! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 28, 2019

Great experience Got exactly what I went for with full consideration of my time constraints. Issa was very helpful. My experience could not have been any better. More

by HORACEH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Issa
Feb 03, 2019 -

Subaru of Gwinnett responded

Hi, we're very happy to hear Issa was able to provide you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Subaru of Gwinnett

January 28, 2019

Excellent as always! I called to schedule a routine maintenance the day before and Alyssa squeezed me in to accommodate my schedule. Excellent service as usual! Highly r More

by HRANSOM0811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Elery
Feb 03, 2019 -

Subaru of Gwinnett responded

We're happy to hear you had such a positive experience with our service team! We look forward to your next visit! Take care!

January 28, 2019

Love Subaru of Gwinnett Service as usual was excellent and quick. Jeff did a great job of updating me. Subaru of Gwinnett from sales to service is a fantastic dealership. More

by NJMCTAVISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2019 -

Subaru of Gwinnett responded

We're happy to hear you had such a positive experience with our service team! Thanks again for taking the time to leave us this information about your recent visit. Take care!

January 28, 2019

Professional and friendly As always Subaru of Gwinnett treats their customers with the highest level of professionalism and respect, their staff and facilities makes you feel l More

by CARHER65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
They all are very friendly and professional
Feb 03, 2019 -

Subaru of Gwinnett responded

We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

January 25, 2019

Service dept Your service advisor Shaun Feltner went above and beyond to help my husband and I yesterday. He actually came out and helped my husband with a non se More

by LKZEIGLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Feltner
Feb 03, 2019 -

Subaru of Gwinnett responded

Hello, thank you for taking the time to leave a review for us at Subaru of Gwinnett. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

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