Subaru of Gwinnett - Service Center

They were very communicative throughout the process from offering me a loaner vehicle to identifying the problem I felt at ease. They even through in a complimentary car wash, which was great because my car offering me a loaner vehicle to identifying the problem I felt at ease. They even through in a complimentary car wash, which was great because my car needed it! More

Mr. Anderson was extremely kind and helpful during my service visit. He is clearly very knowledgeable about Subaru’s and does a thorough job. service visit. He is clearly very knowledgeable about Subaru’s and does a thorough job. More

Subaru of Gwinnett was efficient and quick to help me when I pulled up to the service area. Making an appointment was easy when expressing my concerns with my new vehicle. I receive a loner vehicle due t when I pulled up to the service area. Making an appointment was easy when expressing my concerns with my new vehicle. I receive a loner vehicle due to the nature of my repair, which was nice. I did have to follow up with them about my vehicle, that’s the only downside. But other than that the service I received was good. More

Isa was great at keeping me informed and answered all my questions. He offered fantastic service. questions. He offered fantastic service. More

Staff is very inviting and helpful. Great use of technology in keeping you informed while you wait and what maintenance you should consider in the near future. Great use of technology in keeping you informed while you wait and what maintenance you should consider in the near future. More

I brought my STi in for the 30k mile service. Service Advisor, Anthony Franco, was courteous, professional and communicated well while I had my vehicle at the Dealer. Customer Service Expectation Service Advisor, Anthony Franco, was courteous, professional and communicated well while I had my vehicle at the Dealer. Customer Service Expectation was met, waiting area was presentable and friendly employees throughout the Dealership. More

It was very inviting. The staff was friendly, helpful, and informative. I also really like that they had snacks seeing as I hadn't had lunch yet. The staff was friendly, helpful, and informative. I also really like that they had snacks seeing as I hadn't had lunch yet. More

Staff are approachable and helpful especially Anthony Franco. Thank you for all the staff if Gwinnett Subaru Franco. Thank you for all the staff if Gwinnett Subaru More

Coming back from Atlanta, there was a rock in the middle of the diamond lane on I-85N which I couldn't avoid hitting. The next day, we took my 2023 Forester Premium to Subaru of Gwinnett where it was purch of the diamond lane on I-85N which I couldn't avoid hitting. The next day, we took my 2023 Forester Premium to Subaru of Gwinnett where it was purchased the end of 2022 to be checked out underneath for damage. Ashley greeting us in a friendly manner & set us up with Issa as our service advisor. He was very friendly & knowledgeable & said they would do a complete safety check on the entire car. He gave me the good news that there was no damage & even had the car washed. I asked how much for their service which was over an hour & he replied "nothing." I wanted to pay them for their time but they insisted "no charge." I can't say enough about this dealership, the staff & the car itself. It has performed flawlessly & is jam packed with safety features. Thanks again Subaru of Gwinnett. Happy New Year! More

I have put $1,000 deposit to hold, but the delivered vehicle VIN was different that I got the window sticker. vehicle VIN was different that I got the window sticker. More