Subaru of Gwinnett - Service Center

good good good good good good service good service good environment Good service, good environment, thoughtful service attitude environment Good service, good environment, thoughtful service attitude More

Shaun Was great in helping with my issue, unfortunately I have to wait for the Part. have to wait for the Part. More

Normally service here is pretty good, but this visit took much longer than expected (estimate was 1.5 hrs, I ended up waiting there for 5 hrs). They were very busy though. My service advisor seemed to be sw much longer than expected (estimate was 1.5 hrs, I ended up waiting there for 5 hrs). They were very busy though. My service advisor seemed to be swamped. More

The experience was as pleasant as it could be jeff said it would be 2.30 hours and it was 100 percent ready it that time the car was clean at a reasonable price . it would be 2.30 hours and it was 100 percent ready it that time the car was clean at a reasonable price . More

I really love the new space and the girl that helped me out was so professional and kind. out was so professional and kind. More

Issa was great! Very professional, friendly, answered all my questions, and everything was done in a timely manner! Very professional, friendly, answered all my questions, and everything was done in a timely manner! More

I purchased the Legacy used from SOG and for the past eight years all of my service has been completed here, including tires. eight years all of my service has been completed here, including tires. More

It took about 1hr45min to do oil change, tire rotation, multipoint check which is 30 minutes more than told. But the service advisor was friendly and the facility is clean and I had a good experience overa multipoint check which is 30 minutes more than told. But the service advisor was friendly and the facility is clean and I had a good experience overall. More

They were quick to take my car back for the 6 month check up. Normally, it takes them over 2 hours to do this which to me is lengthy. This time, I scheduled a 3:00 appt instead of a morning appt so that migh up. Normally, it takes them over 2 hours to do this which to me is lengthy. This time, I scheduled a 3:00 appt instead of a morning appt so that might be why it only took them a little over an hour to complete the 6 month check up. I love the new facility. So much better than the old building. Everyone was extremely friendly. It was a good experience! More

The service department communicates effectively and provides prompt updates as needed by email and or text messaging. provides prompt updates as needed by email and or text messaging. More