Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
3,122 Reviews of Subaru of Gwinnett - Service Center
Sort by
March 26, 2023
Friendly staff and clean guest area. Advisor Jeff is very courteous and provides excellent customer service. Advisor Jeff is very courteous and provides excellent customer service. More
by RMSEGEL
Verified CustomerEmployees Worked With
March 24, 2023
Dealership was fine people really nice. But I was told over the phone they could take care of all my recalls when I got there they couldn’t so now I have to come back it’s about an 1:30 min But I was told over the phone they could take care of all my recalls when I got there they couldn’t so now I have to come back it’s about an 1:30 minute trip one way More
by REETSN
Employees Worked With
Don’t remember her name
March 24, 2023
Great job by everyone taking care of a tire issue. Technician pointed out some other issues which they took care of quickly. Really like the new Fascility. Technician pointed out some other issues which they took care of quickly. Really like the new Fascility. More
by JRERWIN61
Employees Worked With
March 23, 2023
The service department is top notch ! I’m always bragging about the service I receive from Subaru Of Gwinnett .Issa is my go to advisor .I appreciate all the service and care he has given I’m always bragging about the service I receive from Subaru Of Gwinnett .Issa is my go to advisor .I appreciate all the service and care he has given me over the years . My most recent visit Frank helped me out and was just as amazing More
by KIRLVOLZ
Employees Worked With
Issa Cone and Frank
March 21, 2023
PLEASE READ CAREFULLY! !! We purchased our daughter her first vehicle, a 2022 Subaru Crosstrek Limited. I was disappointed at customer no service I received at the Decatur l !! We purchased our daughter her first vehicle, a 2022 Subaru Crosstrek Limited. I was disappointed at customer no service I received at the Decatur location and thought let’s give the Gwinett dealership a shot. Not expecting much difference, a sales associate name Kody walked up and introduced himself. From that point it was over!! We’ve owned Honda’s, Audi’s, Mercedes etc but Kody was the FIRST sales associate I’ve ever dealt with that wasn’t full of S🤫🤫🤔. Hey made everything sooo smooth and easy. Long story short, came back to purchase another vehicle. Look when I say PROFESSIONALLY COOL Awesome and easy, I mean PROFESSIONALLY COOL , A E W S O M E and EEEEEAASY!!! Subaru of Gwinett No. 1 in my book. Visit Gwinett Subaru and ask for Kody. Tell them Troopp sent ya😉 More
by TROOPPAA
Employees Worked With
Other Employees :
There was an Asian gentleman that was super pleasant and professional that but I didn’t get his name. , Herb Hoffman, Kyle Formella
March 21, 2023
Nice facility service was fast and performed properly, good customer service and no issues overall good customer service and no issues overall More
by JAFANTUS
Employees Worked With
