3,122 Reviews of Subaru of Gwinnett - Service Center
A complete great experience while bringing our car for service at this location for diagnostic of “check engine light”. Had a 12:30 appointment on Saturday, upon arrival were informed of long waiting time service at this location for diagnostic of “check engine light”. Had a 12:30 appointment on Saturday, upon arrival were informed of long waiting time and immediately offered a loaner so we didn’t have to wait. Left vehicle with them and by following Monday received a call with update on what needed correction. Next day received another call indicating the car was fixed Jeff is tha Man!!! More
Service department personnel are friendly and kept me informed. Wait is reasonable, Explanation of service/repairs is thorough. Waiting areas are comfortable and amenities are generous. Highly recommend. informed. Wait is reasonable, Explanation of service/repairs is thorough. Waiting areas are comfortable and amenities are generous. Highly recommend. More
Had an issue with the service center and had to be a Karen and get the GM involved. I was displeased with the service center manager and his attitude but Lance was able to smooth things over. Karen and get the GM involved. I was displeased with the service center manager and his attitude but Lance was able to smooth things over. More
The service person I worked with was great. He kept me up to date and was professional and personable. He kept me up to date and was professional and personable. More
Shaw did a wonderful job assisting me with with the issue on our Forester. He communicated the fix articulately..Tiffani has bee excellent in the sales process and in assisting with contacting the proper pe on our Forester. He communicated the fix articulately..Tiffani has bee excellent in the sales process and in assisting with contacting the proper person to assist in dealing with issues on the SUV. I highly recommend Tiffani Ho if you are looking to purchase a Subaru. More
The service at Subsru of Gwinnett is great. We drive by another dealership to get here. The service department is thorough, prompt and polite. We drive by another dealership to get here. The service department is thorough, prompt and polite. More