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3,122 Reviews of Subaru of Gwinnett - Service Center
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March 08, 2023
Very helpful to have a loaner car when uncertain time to complete repairs. Kept informed of progress when they investigated an intermittent problem. complete repairs. Kept informed of progress when they investigated an intermittent problem. More
by JTP46
Verified CustomerEmployees Worked With
March 02, 2023
Everyone was very professional and friendly! They also are pet friendly! The service was timely and efficient. They also are pet friendly! The service was timely and efficient. More
by EKENDA1
Employees Worked With
March 02, 2023
Jeff is the absolute best! !! He should totally get a raise or bonus sometime soon :) !! He should totally get a raise or bonus sometime soon :) More
by ANNIEBELL320
Employees Worked With
March 01, 2023
I had a very favorable experience with Tiffani in the sales dept when I leased my new Subaru. I did not interact with the service department. My first service is scheduled for August. sales dept when I leased my new Subaru. I did not interact with the service department. My first service is scheduled for August. More
by ALWAYSGOLFN
Employees Worked With
Tiffani Ho
February 26, 2023
Great service! They let me k ow exactly what was going on with my car and I was out in a reasonable amount of time. They let me k ow exactly what was going on with my car and I was out in a reasonable amount of time. More
by SMCAREY03
Employees Worked With
The person I worked with is not listed
February 26, 2023
So accommodating so helpful was there to help every step of the way go here for your Subaru needs of any kind !!! of the way go here for your Subaru needs of any kind !!! More
by BNEMKOVICH56
Employees Worked With
February 25, 2023
Richard, service advisor, is an amazing guy. He listens attentively and try his best to solve issues with my 2020 Forester. His professionalism reflects Subaru’s name. Great team of people works He listens attentively and try his best to solve issues with my 2020 Forester. His professionalism reflects Subaru’s name. Great team of people works at Subaru Gwinnett location. More
by Sari Yang
Employees Worked With
Richard
February 25, 2023
IFYOU’RE NOT IN A HURRY, THE SERVICE IS GREAT. WAS TOLD 1.5 HOURS WHEN I MADE THE RESERVATION, BUT WAS THERE FOR 3 HOURS, WAITING ON THE QUEUE. WOULD HAVE BEEN NICE TO SEE A SCREEN SHOWING THE WOR WAS TOLD 1.5 HOURS WHEN I MADE THE RESERVATION, BUT WAS THERE FOR 3 HOURS, WAITING ON THE QUEUE. WOULD HAVE BEEN NICE TO SEE A SCREEN SHOWING THE WORK QUEUE AND ESTIMATED START/FINISH TIMES FOR THE CAR. LOTS OF SNACKS AND DRINK. LIMITED SEATING, BUT, THAT WILL CHANGE WITH THE NEW BUILDING. NICE THAT YOU WASH THE CAR, BUT IF YOU’RE GOING TO OFFER THAT SERVICE, YOU SHOULD WIPE DOWN THE INSIDE EDGE OF THE DOORS, AND CLEAN THE WHEEL RIMS, AND WIPE DOWN THE HOOD TO ELIMINATE ANY GREASE FROM THE SERVICE. More
by FIRSTSUBARU
Employees Worked With
RICHARD:SERVICE 4 STARS; ROBERT: MANAGER? 4 STARS.
