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Subaru of Jacksonville
Jacksonville, FL
9,317 Reviews
About Subaru of Jacksonville - a Jacksonville, Florida New & Used Subaru Dealership
Subaru of Jacksonville is a family owned and run business that was opened in August 2000 by current owner, R. Phil Porter, in order to serve the people of Jacksonville and surrounding communities including Orange Park, Middleburg and St Augustine. It's said that you can't build a reputation on what you intend to do, but rather through your actions. As our reputation for fairness, quality and customer attention grew, so did our customer base; expanding to Gainesville, Daytona Beach, Orlando, Tallahassee and points beyond.
We Only Do Subaru - And We Are Passionate About It
Subaru of Jacksonville is Florida's #1 Subaru-only Dealership. We only do Subarus and we know what it takes to make you happy. With over 200 years of combined experience with Subarus, rest assured that you are buying and servicing from experts who love the brand like no other.
More Value - Better Selection - Better Peace of Mind
Subaru of Jacksonville is proud to serve our Florida customers with quality Subaru vehicles. Our huge selection of New Subarus in Jacksonville means we have what you are looking for. In the event the Subaru you want just sold, we'll find another one for you - guaranteed! Our huge volume drives prices down, and we won't knowingly be undersold! Two years of free maintenance on all new Subarus adds value and makes our low prices even sweeter.
You can buy a quality used car at Subaru of Jacksonville with the peace of mind knowing that our prices are always below market and that we provide the best used car warranty in the Jacksonville/Orange Park area.
Our Subaru Service Dept is second to none in the country. Amongst our staff we currently employ the ONLY two Master Subaru Certified Technicians in the Jacksonville/Orange Park area.
We live in the community, work in the community and support our community through sponsorships, volunteerism and community events.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 9,317 reviews
April 04, 2019
Excellence! Every time I am in for service - (oil changes and incidentals) the staff is awesome. From the moment I drive up until I leave, the whole experience i Every time I am in for service - (oil changes and incidentals) the staff is awesome. From the moment I drive up until I leave, the whole experience is pleasant. The greeting, the waiting area, the restrooms, the snacks, the conversations - from start to finish - well done. We love our Subarus and the service we receive at Subaru of Jacksonville is outstanding. More
by gwp517
Employees Worked With
April 04, 2019
Not the 4th dealership, but the 5th dealership "right on!" The transmission went out on my 2002 LLBean Subaru and I was devastated at the timing and mourning the loss of a beautifully perfect, faithful lil veh The transmission went out on my 2002 LLBean Subaru and I was devastated at the timing and mourning the loss of a beautifully perfect, faithful lil vehicle. Needless to say, I was "mulling over" thoughts of buying a new car, searching all the websites and looking for something that would be comparable to what I was used to. I will not say which dealerships I visited, taking test drives and talking numbers, but the first four were put to shame by Subaru of Jacksonville!! From the very first exposure, Keyyondra Brown on the phone, to every agent I encountered I was treated as a valued potential buyer. Kimberly Schneid was incredible! She asked a few questions, then was on to the lot with me, enjoying her informative yet friendly conversation... NO pushing what she wanted to sell me, just listening. she made the whole process, from beginning to end, an enjoyable experience and I'm now driving my 2019 outback! Wow! Thanks to Sabino(?) for keeping my bum dry, and helping with delivery setup, also, you two were awesome! Valerie Howard, Fruit Cove, Florida More
by Valerie Howard
April 03, 2019
Gabe professional and friendly. Excellent. Every employee I have ever encountered has always been cordial, efficient and welcoming. You could pay me to go to the other Subaru dealer in Jackson Every employee I have ever encountered has always been cordial, efficient and welcoming. You could pay me to go to the other Subaru dealer in Jacksonville, but it would take a lot of money. More
by anthony deluca
Employees Worked With
Other Employees :
Juan Hernandez, Kevin McCarthy, Jennifer Becker, Gabriel Mulkey
April 03, 2019
Fast, efficient, and very friendly. I have been to the dealer for the 6, 12, 18, and 24 month free oil change, tire rotation, and multi-point inspection. Every visit has been profession I have been to the dealer for the 6, 12, 18, and 24 month free oil change, tire rotation, and multi-point inspection. Every visit has been professional, friendly, fast, and the staff seem to go out of their way to make it a pleasant experience for the car owner. More
by Ray1777
Employees Worked With
Other Employees :
David Dombrowski, Jennifer Becker, Gabriel Mulkey
April 03, 2019
Excellent service department I took my Forester in for its 6-month factory maintenance. The Service Department took the car in 10 minutes before my appointment time and had me ou I took my Forester in for its 6-month factory maintenance. The Service Department took the car in 10 minutes before my appointment time and had me out in less than 30 minutes. All work was performed expertly and everything was explained and diagramed. Will definitely return to Subaru of Jacksonville for all maintenance. Well worth having their factory trained experts work on my car. More
by wrm53
Employees Worked With
Max Talbert, Gabriel Mulkey
April 03, 2019
Great Service Gabe and his team provided great customer service. They efficiently checked me in, completed my routine service, and got me back on the road in less t Gabe and his team provided great customer service. They efficiently checked me in, completed my routine service, and got me back on the road in less than an hour, included a complimentary car wash! More
by Mike
Employees Worked With
Gabriel Mulkey
April 03, 2019
Prompt, courteous, professional service. The Service Department here is very helpful and professional. They always do their best to take care of your issue the first time in as little time as The Service Department here is very helpful and professional. They always do their best to take care of your issue the first time in as little time as possible. I appreciate that my visit was a positive experience and they know how to build customer loyalty. More
by JoeG
Employees Worked With
Gabriel Mulkey
April 03, 2019
Knowledgeable, courteous, great buying experience This is the second Subaru Outback we've purchased from Subaru of Jacksonville. Dave Dombrowski was wonderful to work with: understood our needs, wil This is the second Subaru Outback we've purchased from Subaru of Jacksonville. Dave Dombrowski was wonderful to work with: understood our needs, willing to discuss price, fully answered questions. He even stayed late until we finished with the financing. More
by Outback lover
April 03, 2019
2019 Forester Nando and AJ were great - matched us up with a Sport model Forester and got us out of there fast! Professional and courteous. Wouldn't think twice ab Nando and AJ were great - matched us up with a Sport model Forester and got us out of there fast! Professional and courteous. Wouldn't think twice about recommending Subaru to family and friends. Thank you! More
by TJ
April 02, 2019
Quick efficient service I have bought 3 cars in past 10 years. Always left feeling good about purchase. Service is excellent with a pleasant and knowledgeable staff. Would an I have bought 3 cars in past 10 years. Always left feeling good about purchase. Service is excellent with a pleasant and knowledgeable staff. Would and do recommend this dealership to anybody. More
by sfmiller
Employees Worked With
Juan Hernandez, Jennifer Becker, Gabriel Mulkey
