Subaru of Jacksonville - Service Center

My experience at SOJ was amazing! I had barely settled into my chair with my complimentary drink and snack when they informed me my car was ready! The staff is polite, friendly and I had barely settled into my chair with my complimentary drink and snack when they informed me my car was ready! The staff is polite, friendly and very professional! More

Very knowledgeable and always willing to help. Can call anytime and Ray will go out of his way to make appointments for you or answer questions Can call anytime and Ray will go out of his way to make appointments for you or answer questions More

Responsive. organized Friendly Knowledgeable Wish they were in St Augustine but they have offered loaner car next time ............... organized Friendly Knowledgeable Wish they were in St Augustine but they have offered loaner car next time ............... More

I’ve had an ongoing issue related to the door chime going off, while the car was not running. Took it in and talked with Brad North, who actually listened to me, and worked to resolve the issue. Brad North i off, while the car was not running. Took it in and talked with Brad North, who actually listened to me, and worked to resolve the issue. Brad North is a real asset to Subaru of Jacksonville! More

I recommend this dealership enough, both for sales and service. The service staff starting with their service manager Mike Needham, is always professional, accommodating, and friendly. When Mike is not service. The service staff starting with their service manager Mike Needham, is always professional, accommodating, and friendly. When Mike is not there or available, each of his colleagues are as professional and helpful as him. It is a enjoyable experience when I car needs service and I go to Subaru of Jacksonville. More

Mike Needham at Subaru regency went above and beyond what I could have ever expected. I can't stress enough how confident he made me as a customer moving forward here. I could have ever expected. I can't stress enough how confident he made me as a customer moving forward here. More

The service Advisors at Subaru of Jacksonville are always knowledgable, kind, and professional. I know my vehicle is in great hands! knowledgable, kind, and professional. I know my vehicle is in great hands! More

Always receive quality service at the dealership, friendly staff, have been pleased with my Subaru Outback. friendly staff, have been pleased with my Subaru Outback. More

I want to give a big thank you to James in service for his amazing customer service !! I only came in for an oil change but I ended up getting my 60k miles routine maintenance, new tries and of course the his amazing customer service !! I only came in for an oil change but I ended up getting my 60k miles routine maintenance, new tries and of course the oil change to keep my Subaru outback healthy. James made me feel comfortable, took his time going over everything and answered all my questions(trust me I had a lot..lol). After a horrible experience at the other Subaru dealership in Orange park it's a nice feeling to have trust and confidence in the professionals taking care of my car. Thanks to James this Subaru girl is now a Subaru of Jacksonville customer for life. More

All went very good was out of there in about 45 minutes thanks for the great service thanks for the great service More