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Subaru of Jacksonville - Service Center

Jacksonville, FL

4.9
2,074 Reviews

2,074 Reviews of Subaru of Jacksonville - Service Center

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July 28, 2020

Courteous and prompt service. The various bill items all explained. Pleasant surroundings while waiting with complimentary drinks and snacks. Friendly, no pressure service. Clean sales floor and toilet faci More

by Mikepop7
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2020

Gabe, Mike M, and Mike B serviced my new Crosstrek (first oil change, rotation, etc). Everyone was kind and efficient! Great service department! Keep up the good work! More

by eva toutain
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Mulkey, Michael Berry
July 27, 2020

Customer service was great and wait time was very fast I love my Subaru will definitely get another Subaru when next need new car al More

by bob1roney
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2020

Customer service was excellent. Mr. Mike Gabe was very professional and kept me updated in regard of the service. Thank you. 2 thumbs up! Waiting area was very comfortable and wifi worked perfect. More

by nsepulve
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2020

I am very happy with this dealership whenever I bring in my Subaru Forester they do a great job and always make me feel comfortable and they are very professional. More

by christy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy, Gabriel Mulkey
July 27, 2020

The service was excellent; however, the female sales employee, with blonde hair, who was upset and dropping the f bomb over another upset employee apparently from the garage was very unprofessional. Thi More

by Cndgnzlz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy, Michael Berry
July 27, 2020

Always greeted warmly by staff I only use Subaru of Jax for my service. They have always treated me well, as a person and financially. I feel confident saying they know me as "legen More

by Elisabeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Gabriel Mulkey, Michael Berry
July 27, 2020

Thank you for taking such great care. I truly appreciated your flexibility and thoughtfulness. I will always recommend my friends and family to your dealership. More

by MichelleK24
Recommend Dealer
Yes
Employees Worked With
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin McCarthy, Gabriel Mulkey
July 27, 2020

Jennifer in the service department was fabulous when a covered transmission repair was needed on our Forster. She set us up with a loner car, and took care of everything. They fixed our car promptly and w More

by Mountain Couple
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jennifer Becker
July 25, 2020

Great staff, very knowledgeable and informative. Willing to answer questions promptly and assist in any way possible. Service dept was open early and even checked me in early to service my vehicle More

by Harry Patel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Berry
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