Back

Subaru of Jacksonville - Service Center

Jacksonville, FL

4.9
2,074 Reviews

2,074 Reviews of Subaru of Jacksonville - Service Center

Sort by
July 24, 2020

Always awesome! Service was handled quickly and the waiting area is always stocked with sodas and snacks. A+ You don’t mind having your car serviced! More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Mulkey
July 24, 2020

My engine was leaking oil on my 2009 Forester. Had engine reseal done. Took a little longer than I expected but had a very nice and new loaner car. Service personnel were great. No surprises in the More

by joet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Sereda
July 24, 2020

Excellent experience! Gabe, Mike M, and Mike B provided excellent service yesterday during my express service. I was in and out in 26 minutes. Congrats guys - well done! Th More

by CN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Mulkey, Michael Berry
July 24, 2020

The express service experience was professional, efficient and courteous. There was ample space to wait for my car. I will likely go back in the future. More

by gfmartin4
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin McCarthy, Josh Sereda, Gabriel Mulkey, Michael Berry
July 23, 2020

I greatly appreciate the service I received from Service Manager Mike and his team. Due to pandemic concerns they picked up my car, left a loaner and delivered my car when ready. Also Mike consulted with me More

by Mary L
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2020

great service It was a great visit. In and out with all maintenance completed and out the door in record time. Thanks for taking such good care of our car.. More

by szelist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
July 23, 2020

Always a great experience. Pleasant and helpful folks on the phone and in person. Thorough in explaining what service needs to be done, and follow up with details and pricing. Thanks to all! More

by Dennishjr
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin McCarthy, Josh Sereda, Michael Berry
July 23, 2020

Service was done quickly within the amount of time they told me. We enjoyed cold sodas and snacks while we waited!! The waiting area was clean and had plenty of seating to socially distance. More

by Michelle
Recommend Dealer
Yes
Employees Worked With
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Mulkey, Michael Berry
July 22, 2020

Josh is one of the best customer service reps I’ve ever Josh is one of the best customer service reps I’ve ever dealt with. He obviously loves his job . Appointments are always on time. The customer waiti More

by geo_web
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Sereda
July 22, 2020

Quick and easy Picked up a nail in my tyre recently, low pressure light came on. Ran by and they had me in and out very quickly. Mr Porter runs a first class oper More

by Mathenys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Mulkey
...
112
...