Subaru of Jacksonville - Service Center

Service Department Took my Forrester in yesterday for its 2nd service. The staff is friendly And helpful. The service was great. I was out in under 30 minutes. Took my Forrester in yesterday for its 2nd service. The staff is friendly And helpful. The service was great. I was out in under 30 minutes. More

Oil change I needed and oil change and 6month check up. I am always impressed with the speed, efficiency and professionalism of this dealership. Once my 2 year I needed and oil change and 6month check up. I am always impressed with the speed, efficiency and professionalism of this dealership. Once my 2 years warranty expires I will continue to come here even though it is a 30 minute drive. They have earned my trust. More

Wonderful staff. I love going in for service because everyone is so nice and customer focused. Had a chance to talk with the owner recently and he's as nice in person as he is on TV. everyone is so nice and customer focused. Had a chance to talk with the owner recently and he's as nice in person as he is on TV. More

Jennifer is always so pleasant and helpful every time I come in. I would hate to have to deal with anyone else. She's the best. come in. I would hate to have to deal with anyone else. She's the best. More

Jennifer at Subaru of Jacksonville has been more than just helpful, she see through that customers are taken care of. I’ve had quite a few inconveniences with my Outback, but every time Jennifer has swif just helpful, she see through that customers are taken care of. I’ve had quite a few inconveniences with my Outback, but every time Jennifer has swiftly taken care of it. When I call service I make sure I’m talking to her, because I know from experience, she gets the job done right. Not saying the others don’t. More

Jennifer consistently provides service that goes above and beyond expectations. She is detailed and thorough in every interaction, even when my car isn't being serviced, because she understands how import and beyond expectations. She is detailed and thorough in every interaction, even when my car isn't being serviced, because she understands how important relationships are to customers. She is by far my favorite representative at SoJax. More

Jennifer has been the best service advisor I have partnered out of 3 dealerships I have visited. She has been a vital advocate not just in service needs but also helped when I was purchasing a used c partnered out of 3 dealerships I have visited. She has been a vital advocate not just in service needs but also helped when I was purchasing a used car at SoJax. You can't find one better!!! More

Great Service Makes it easy to bring the car in for service, didn't have to wait long. Found problems i didnt know i had and they were covered under warranty. Grea Makes it easy to bring the car in for service, didn't have to wait long. Found problems i didnt know i had and they were covered under warranty. Great place to deal with More

Excellent service, communication, and results. I’ve driven many cars over the years - some super premium brands and some “regular” cars... and none have compared overall to the excellence that is t I’ve driven many cars over the years - some super premium brands and some “regular” cars... and none have compared overall to the excellence that is the Subarus I drive and the service I get from Subaru of Jax. They care... they get it done... they communicate well...and they exceed expectations. If they say an hour, it’s 40 minutes. If they say it’s $100, it’s $80. Years ago, I drove Mercedes cars. The regular 10k mile service on Mercedes was free under warranty... until they changed their program. Then they went to the ABC rotation - and your A service is $500 (an oil change) and your B service is $1000 (an oil change and tire rotation). At Subaru, the service is $100-200 (and free with purchased maintenance plans). Incidentally, I forgot I had the maint plain when I had this car serviced the last time - and they reminded me this time and are going to refund what I paid six months ago. That’s service and commitment to ethical business practices. The technology on my car is second to none. Eyesight is quite literally an active accident prevention system - that works. I’m beyond pleased with my Subaru cars - and with the service I get here. More

Easy and Great Service I want to thank Gabe, Mike M. and Mike B. for always giving exceptional service and taking the time to inspect and explain all aspects of the vehicle. I want to thank Gabe, Mike M. and Mike B. for always giving exceptional service and taking the time to inspect and explain all aspects of the vehicle. More