Subaru of Jacksonville - Service Center

Great Service as Always!! Completion of my 24 month Subaru Outback service maintenance was flawless! Staff was courteous, explained all procedures completed during the car che Completion of my 24 month Subaru Outback service maintenance was flawless! Staff was courteous, explained all procedures completed during the car check up, and it was all completed in a very timely manner. More

Wheel alignment, oil change, complimentary car wash, free lu I called a scheduled a wheel alignment for my wife’s Forester since Costco doesn’t do wheel alignments. When I got there Danny said he would check but I called a scheduled a wheel alignment for my wife’s Forester since Costco doesn’t do wheel alignments. When I got there Danny said he would check but the wheel alignment might be under warranty which it was. While there I noticed that the oil needed to be changed and that too was under the warranty and did it the same time as the wheel alignment. They also gave the car a complimentary car wash and there was a food truck out front with free lunches for clients. So an overall very good experience.. More

Great service...in and out in less than an hour! Always very friendly 🚙😊 Came in for 18,000 mile service and a bath prior to weekend trip...happy camper! very friendly 🚙😊 Came in for 18,000 mile service and a bath prior to weekend trip...happy camper! More

Great Service Visit Express service was efficient. Performed required service in a timely manner. Very thorough. . knowledgeable staff. It is always a pleasure getting se Express service was efficient. Performed required service in a timely manner. Very thorough. . knowledgeable staff. It is always a pleasure getting service. Comfortable lounge and they are very attentive. More

Great first service experience on our 2019 Crosstrek. All employees encountered were pleasant and professional. Nice perk in getting a car wash. We have been impressed with all of our contacts from sales to employees encountered were pleasant and professional. Nice perk in getting a car wash. We have been impressed with all of our contacts from sales to financing to service. More

Michael did in that standing job. He’s extremely efficient and professional . He gave me outstanding service and communicated beautifully. I was extremely pleased with the incredible service he gave efficient and professional . He gave me outstanding service and communicated beautifully. I was extremely pleased with the incredible service he gave. Subaru is fortunate to have him as employee. Thank you Michael for your outstanding service and wonderful personality More

Great service. Staff is very helpful. They let you know how long it will take to complete service, keep you informed of what they find, and let you know options. I a Staff is very helpful. They let you know how long it will take to complete service, keep you informed of what they find, and let you know options. I appreciate that they let you know if you can postpone a service until the next visit. More

Fast Service! Was in and out in less than 30 minutes for an oil change and tire rotation. It was the perfect amount of time and I received great customer service a Was in and out in less than 30 minutes for an oil change and tire rotation. It was the perfect amount of time and I received great customer service all around! More

They'll "Take Care of You" This dealer has always been so wonderful! I bought my car from Bruce new in 2015 and never had an issue with it until we figured out my air evaporator This dealer has always been so wonderful! I bought my car from Bruce new in 2015 and never had an issue with it until we figured out my air evaporator was leaking. They quoted me $750-800 for the fix. I called around to other service businesses and they all concluded it was best to go with the dealer because of pricing and know how. I dropped off my car, they gave me a loaner free of charge which was nice. I also realized I needed an oil change so I asked for a discount because I was already getting the big fix. Russ, the Service Manager, said "we'll take care of you." So I left figuring he'd hook me up with a nice oil change discount. Later that day they called to let me know everything was fixed, they completed the oil change and washed and cleaned my car...then she said, "and they took care of the air evaporator cost." I was stunned. I asked her to repeat it. So I hurried there before they changed their minds. They really do, "take care of you." Not only are Subaru's the safest SUVs on the road, they offer the best financing - it was zero percent when I purchased. And, this dealership is life changing and so sincere! More

Amazing Customer Service The technicians were very courteous and explained the service that was performed in full. They got prior approval from me for any parts charges befor The technicians were very courteous and explained the service that was performed in full. They got prior approval from me for any parts charges before doing the work (changing the air filter). More