Subaru of Jacksonville - Service Center

Excellent service department. All staff pleasant and helpful No appointment needed.The dealership looked very busy. I was assured that I would receive the total service and recall repair. I went to the waiting a No appointment needed.The dealership looked very busy. I was assured that I would receive the total service and recall repair. I went to the waiting area and it seemed in no time my car was ready. Everyone working there was friendly and cheerful. It was a great experience. I am so happy I have such a wonderful place to take my car to be serviced. the whole building is clean and comfortable. More

Courteous, professional & efficient Everyone I dealt with was excellent! Everything was well explained, the estimated time for service was accurate, and the next required service time an Everyone I dealt with was excellent! Everything was well explained, the estimated time for service was accurate, and the next required service time and cost was also explained. More

Excellent Service Without exception, every single member of the service personnel with whom I have dealt have been professional, courteous, and helpful. Best of all, t Without exception, every single member of the service personnel with whom I have dealt have been professional, courteous, and helpful. Best of all, they seemed to truly care about their jobs and their customers! More

Excellent Service Department I don't usually go out of my way to leave a review - this time it is a MUST. I called the service department to see about having a blower motor repl I don't usually go out of my way to leave a review - this time it is a MUST. I called the service department to see about having a blower motor replaced and upon answering I was quickly greeted by Christian Parenio, who did an EXCELLENT job taking care of my issue. Not only was Christian courteous as well as polite but also went out of his way to get an even further reduced rate from my extended warranty company - which I feel was going way over and beyond what was requested of him and definitely made me a much happier customer! Great Job Subaru of Jacksonville, and especially Christian for the exemplary customer service and attitude. Keep up the good work! Thanks! - Steve C More

A great first experience. This was my first time taking my car to be serviced. The employees I worked with were very friendly and informative! They made it a stress free visit This was my first time taking my car to be serviced. The employees I worked with were very friendly and informative! They made it a stress free visit despite having two recalls on my Impreza. More

Prompt, Professional, Proper! Wonderful communication on phone followed by professional opinion, followed by prompt servicing and solution. My Subaru and I are happy once again! Th Wonderful communication on phone followed by professional opinion, followed by prompt servicing and solution. My Subaru and I are happy once again! Thanks very much! More

Efficient friendly Always competent, efficient, friendly service. When I lived in Ohio in the snow, I traded in a Mercedes for a Subaru because it handled better. Saved Always competent, efficient, friendly service. When I lived in Ohio in the snow, I traded in a Mercedes for a Subaru because it handled better. Saved my life in more than one occasion More

Gabe was fantastic Timely, helpful and courteous. I was able to show up and leave within and hour. Awesome work, thank you.we look forward to coming back! Timely, helpful and courteous. I was able to show up and leave within and hour. Awesome work, thank you.we look forward to coming back! More

6000 mile service As always in the last 6 years of using the Subaru of Jacksonville Service Dept, I was in and out in no time. Max and Gabe did an excellent job! Than As always in the last 6 years of using the Subaru of Jacksonville Service Dept, I was in and out in no time. Max and Gabe did an excellent job! Thanks Stan Halter More

Fixed problem quickly and with a smile. Had problem with brake light switch 200 miles from home dealer. Greeted this stranger with open arms and took care of the problem I less than an hour. Had problem with brake light switch 200 miles from home dealer. Greeted this stranger with open arms and took care of the problem I less than an hour. What is there not to like. More