Subaru of Jacksonville - Service Center

Quick, efficient, scheduled service. I have been highly pleased by SoJax since I moved here in 2004. I have purchased three vehicles here and I have never had a complaint. I have recommen I have been highly pleased by SoJax since I moved here in 2004. I have purchased three vehicles here and I have never had a complaint. I have recommended the dealership to anyone who inquired about my Subarus. More

6000 mile check up Max and Gabe did a wonderful job taking great care of my Subaru. They were very pleasant and explained everything to me in great detail. It was a won Max and Gabe did a wonderful job taking great care of my Subaru. They were very pleasant and explained everything to me in great detail. It was a wonderful experience, everyone was so pleasant and kind. The waiting room was comfortable with snacks and drinks provided. More

Exceptional Always a pleasant experience. Everyone is friendly & courteous. I actually enjoy taking my car for service because I know the experience d team will Always a pleasant experience. Everyone is friendly & courteous. I actually enjoy taking my car for service because I know the experience d team will do it right the first time😎 More

Quick, Thorough and Treated like Royalty! Max and Gabe met me courteously, They immediately began a complete interior/exterior checkup, complete under-hood checkup/oil change, complete under-v Max and Gabe met me courteously, They immediately began a complete interior/exterior checkup, complete under-hood checkup/oil change, complete under-vehicle checkup and complimentary vacuum and car wash in less than an hour!!! Signed, "Impressed" More

Convenient & Courteous Easy appts or walk in. Staff friendly and professional, Quality service with recommendations when appropriate. I like the email service reminders. I a Easy appts or walk in. Staff friendly and professional, Quality service with recommendations when appropriate. I like the email service reminders. I appreciate the nice, clean waiting area with refreshments and the complimentary car wash. More

Service on the fly! My husband and I travelled from Charleston, SC to St. Augustine, FL to celebrate our anniversary. When we arrived in St. Augustine and checked in to My husband and I travelled from Charleston, SC to St. Augustine, FL to celebrate our anniversary. When we arrived in St. Augustine and checked in to our B&B, we couldn't ge my 2017 Outback started again. We'd had no problems on the 4.5-5.0 hour trip down south. We suspected the battery, but thought that seemed unlikely given that the car was approachng it's 2nd birthday. We have Roadside Assistance and we called. 40-minutes later the tow truck driver arrived and before he could even hook the cables up, the car started! When we drove it to the parking lot, some 4-blocks away, the rear hatch alarm started to sound incessantly and we couldn't get the hatch open or closed. We decided to take the car into Jacksonville on Friday, 5/17/19. We called on the way to the dealership. We were greeted by Max and we explained our woes. He assured us he would take care of us and had us excorted to the lounge. Less than an hour later, we were good to roll...dead battery indeed and in need of an update to the module controlling the altenator. I believe Gabe was our tech and he left me with a cleaner car than when I arrived. Feeling blessed that a Subaru dealership was relatively close-by and very accommodating. This trip could have turned out much differently. Thank you Max & Gabe! More

Quick service on a recall. In and out very quickly. I was told no need for an appointment and it would take less than 45 minutes. I was gone in about 40 minutes. In and out very quickly. I was told no need for an appointment and it would take less than 45 minutes. I was gone in about 40 minutes. More

Great service as always! I purchased my Crosstrek a year ago and have only used the service department for oil changes, but it has always been a pleasant experience. The wait I purchased my Crosstrek a year ago and have only used the service department for oil changes, but it has always been a pleasant experience. The waiting area is nice. Everyone is very friendly. More

Great service again!! My second visit to service center. Greeted immediately by friendly smiling staff, listened to my questions, handled the things I wanted done in short My second visit to service center. Greeted immediately by friendly smiling staff, listened to my questions, handled the things I wanted done in short amount of time. I added an oil change at the last minute and they handled that too even though it was busy afternoon there. When I left I felt confident they took excellent care of my car. More

Always the best experience As soon as you pull in Max greed you with a beautiful smile and ready to help you. Then you meet Gabe. He also greed you with a smile and treat you ki As soon as you pull in Max greed you with a beautiful smile and ready to help you. Then you meet Gabe. He also greed you with a smile and treat you kindly. It is always a pleasure to have my 3rd Subaru service there. Thank you, Max and Gabe. Michelle Akser More