Subaru of Jacksonville - Service Center

Amazing Experience EVERY TIME The service department is truly amazing.. This dealership has NEVER failed to treat me and my vehicle with the best service, quality and time managem The service department is truly amazing.. This dealership has NEVER failed to treat me and my vehicle with the best service, quality and time management.. They deliver on their promises. I thought the dealership in Tampa was good but these guys are the very best.. A big THANK YOU !!!! More

Overall excellence! Fast, courteous service, no appt. required; attractive, clean and comfortable waiting area; full explanation of all service provided. Could not have a Fast, courteous service, no appt. required; attractive, clean and comfortable waiting area; full explanation of all service provided. Could not have asked for better service. Thanks to Gabe and Max ! More

Service Dept Everytime I come to Subaru of Jax to get my car serviced everyone is very friendly and want to get me in and out as quickly as possible. They underst Everytime I come to Subaru of Jax to get my car serviced everyone is very friendly and want to get me in and out as quickly as possible. They understand my time is valuable and do not want me sitting in their waiting room all day like some service depts do. This is why I will always come to Subaru of Jax. More

Customer Satisfaction Guaranteed! I bought my 2016 Outback in September of 2015 for my Wife...She Loves her Subaru not only for it's awesome fuel efficiency, but because of it's depend I bought my 2016 Outback in September of 2015 for my Wife...She Loves her Subaru not only for it's awesome fuel efficiency, but because of it's dependability, safety record, and comfort. This Dealership not only talks the talk...they walk the walk too! I had a 7:30am appointment for service maintenance, arrived at 7:00am, and their Professional Team started working on my car at 7:15am. They had me on my way by 8:00am, including a complimentary car wash and interior detailing...Wow, "Awesome Service"! Waiting room lobby very comfortable, coffee and beverage's available. More

Subaru of Jacksonville is the BEST!! In our 45 years of purchasing vehicles, Subaru of Jacksonville is at the top of the list. We have purchased 3 Subaru vehicles from them and every purc In our 45 years of purchasing vehicles, Subaru of Jacksonville is at the top of the list. We have purchased 3 Subaru vehicles from them and every purchase and service has been outstanding. On my most recent visit, Ryan, Max, Gabe and Josh took excellent care of me and my Subaru. I would recommend Subaru of Jacksonville to everyone looking for a vehicle or just needing service. Thank you for always making our visits such pleasant experiences. More

Great Customer Service I have been having my 2011 Legacy serviced here for the past two years. I live 45 minutes away and am new to this area. Subaru of Jacksonville has tak I have been having my 2011 Legacy serviced here for the past two years. I live 45 minutes away and am new to this area. Subaru of Jacksonville has taken very good care of my car since I moved here. Max and Gabe were so patient and kind. Taking care of the cars was my late husbands job, but I appreciate the time they took to make sure I understood everything they were going to do and did for my Legacy. Thank You! More

Initial service No wait to be seen. Prompt service. Comfortable waiting room- coffee, water, sodas and snacks were provided to make the wait very bearable. An estimat No wait to be seen. Prompt service. Comfortable waiting room- coffee, water, sodas and snacks were provided to make the wait very bearable. An estimate of an hour to an hour and 15 minutes was provided and it took just under an hour. Well Done! More

Service with care This dealership continues to show care for my vehicle and for my time every time I take it in for service. Their time estimates are quite accurate an This dealership continues to show care for my vehicle and for my time every time I take it in for service. Their time estimates are quite accurate and the staff (especially Gabe and Max in this case) are personable and professional. More

Great Service Went in to Service for a minor recall issue. Max and Gabe greeted me and handled it quickly. Kimberly (in Sales) helped me with the key access seat r Went in to Service for a minor recall issue. Max and Gabe greeted me and handled it quickly. Kimberly (in Sales) helped me with the key access seat reset. Above and beyond. Thank you! More

Customer service They greet you as soon as you walk in the door! Love it they got the problem solved the next day and it didn't interrupt my day They greet you as soon as you walk in the door! Love it they got the problem solved the next day and it didn't interrupt my day More