Subaru of Jacksonville - Service Center

Friendly and Fair The service guys and gals at Subaru of Jacksonville are so nice and always give me a deal on whatever I need. I will always come back to them and reco The service guys and gals at Subaru of Jacksonville are so nice and always give me a deal on whatever I need. I will always come back to them and recommend them to others! More

Excellent Service! I came to have my oil changed and tires/rotated and my car battery was dead (or so I thought). This was the quickest service I have ever had at a Suba I came to have my oil changed and tires/rotated and my car battery was dead (or so I thought). This was the quickest service I have ever had at a Subaru dealership. I have been to the Savannah and Orange Park dealerships, and have literally had to wait for hours for an oil change. Ridiculous! All the employees I dealt with were extremely personable and helpful. I will be back. Thanks so much! More

Great service experience Easy to schedule a service appointment, great service, staff is helpful, informative, and courteous. Great waiting area. They make getting my car serv Easy to schedule a service appointment, great service, staff is helpful, informative, and courteous. Great waiting area. They make getting my car serviced something to look forward to. Great for the car and great for me! More

Regular Maintenance Took my Forester in for 18,000 mile service. They are always very pleasant, professional, and have never tried to talk me into services I didn't re Took my Forester in for 18,000 mile service. They are always very pleasant, professional, and have never tried to talk me into services I didn't really. They are always thorough and efficient. I could take it to a dealer much closer to my home, but I have complete trust in them so I make the drive. Always a good experience. More

My 8,000 Service Visit for my Ascent I In my 54 years of owning cars and personally being responsible as a customer service manager for privding services to commercial customers in my bus I In my 54 years of owning cars and personally being responsible as a customer service manager for privding services to commercial customers in my business life - I have extensive experience in rating service providers. Subaru of Jacksonville gets my 5 STAR rating. They are very professional, prompt, and provide great service. Thank you... Dan Lucky More

Standard maintenance I took my vehicle in for routine maintenance without an appointment and welcomed just as if I had made one. It took about an hour for them to complete I took my vehicle in for routine maintenance without an appointment and welcomed just as if I had made one. It took about an hour for them to complete. More

Pleasant Experience I arrived at 7:15 this morning for my 7:30 am appointment to change my oil, rotate my tires and upgrade the programing on my audio system. I was in a I arrived at 7:15 this morning for my 7:30 am appointment to change my oil, rotate my tires and upgrade the programing on my audio system. I was in and out in 40 minutes! Everyone is always so professional and pleasant. I enjoy taking my car to the dealership. Thanks More

Recent Service Max and the whole team were great the day I took my Forester in for routine service. Over and above in helpfulness, kindness and making sure they took Max and the whole team were great the day I took my Forester in for routine service. Over and above in helpfulness, kindness and making sure they took care of all my cars needs that day. More

Excellent service Every time I get my oil changed I bring my Great Dane to visit everyone. We both enjoy eating cheese crackers and waiting in the customer waiting are Every time I get my oil changed I bring my Great Dane to visit everyone. We both enjoy eating cheese crackers and waiting in the customer waiting area. Max and Gabe are both great individuals who work hard and fast to get the job done so our wait time is usually less than an hour. More

Chris was amazing! I ordered a part for my husband's WRX and Chris was awesome! He went above and beyond to make sure the part arrived in one piece and on time. He was s I ordered a part for my husband's WRX and Chris was awesome! He went above and beyond to make sure the part arrived in one piece and on time. He was so helpful on this and made a birthday surprise possible! I dealt with a few other companies before finding this one to get the part and it was a nightmare. I wish I had started here in the first place. Awesome customer service!! Thank you SO much!! More