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Subaru of Jacksonville - Service Center

Jacksonville, FL

4.9
2,079 Reviews

2,079 Reviews of Subaru of Jacksonville - Service Center

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December 11, 2018

Fast, efficient, friendly Everyone was friendly. I was in and out quickly. Answered all questions. Everything went as expected. Car was clean. Waiting area was clean, with good More

by Kfd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Talbert, Wyatt Cotton
December 10, 2018

Vehicle Service Friendly greeting upon arrival for service appointment. Relatively quick turnaround. All in servicing for my vehicle took about a hour. Very happy wit More

by NFS87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Sereda
December 10, 2018

Oil Change In and out in under 15 minutes. There was no pressure to upsell service. Offered free car wash as well. Great service and will come back. More

by Chris12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay Carter
December 09, 2018

Amazing service Wyatt Cotton the service advisor was extremely knowledgeable and friendly. A pleasure to work with. The dealership goes and above and beyond making yo More

by LindaB2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wyatt Cotton
December 09, 2018

organized and efficient service dept. We purchased our Subaru from this dealership and the salesman Jerry Johnson couldn't have been nicer. He was a pleasure to deal with regarding our pu More

by cm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Becker, Wyatt Cotton
December 08, 2018

Over the top service Jennifer/Customer service representative updated me at every point in the repair process. Check in was quick and t.he courtesy car was ready to go. Sh More

by LuLu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Becker
December 08, 2018

Lindsay/Customer Service rep, resolved service issue quickly Lindsay resolved my service issue quickly and professionally. Subaru went above and beyond to take care of me. I will definitely be back. I love my Su More

by amyoutbackfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay Carter
December 07, 2018

Fast great service Steven in Service was great once again. They got our car finished quicker than expected. Every experience we have had at this dealer has been exceptio More

by Dusty Chapman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Porter Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Hyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Wall
December 07, 2018

great service Easy to make an appointment online - they confirm appointment - car ready when they said it would be - personable service attendant - performed 30 mon More

by gin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Sereda
December 07, 2018

Simple Oil Change I'm a returning customer of Subaru of Jacksonville and get regular maintenance done on my vehicle. They're always fast, friendly and have fair prices More

by PlayinItSafe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max Talbert, Wyatt Cotton
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