Subaru of Jacksonville - Service Center
Jacksonville, FL
2,079 Reviews of Subaru of Jacksonville - Service Center
Fast, efficient, friendly Everyone was friendly. I was in and out quickly. Answered all questions. Everything went as expected. Car was clean. Waiting area was clean, with good Everyone was friendly. I was in and out quickly. Answered all questions. Everything went as expected. Car was clean. Waiting area was clean, with good snacks and beverages. More
Vehicle Service Friendly greeting upon arrival for service appointment. Relatively quick turnaround. All in servicing for my vehicle took about a hour. Very happy wit Friendly greeting upon arrival for service appointment. Relatively quick turnaround. All in servicing for my vehicle took about a hour. Very happy with Subaru of Jacksonville. More
Oil Change In and out in under 15 minutes. There was no pressure to upsell service. Offered free car wash as well. Great service and will come back. In and out in under 15 minutes. There was no pressure to upsell service. Offered free car wash as well. Great service and will come back. More
Amazing service Wyatt Cotton the service advisor was extremely knowledgeable and friendly. A pleasure to work with. The dealership goes and above and beyond making yo Wyatt Cotton the service advisor was extremely knowledgeable and friendly. A pleasure to work with. The dealership goes and above and beyond making you feel like family. Thank you! More
organized and efficient service dept. We purchased our Subaru from this dealership and the salesman Jerry Johnson couldn't have been nicer. He was a pleasure to deal with regarding our pu We purchased our Subaru from this dealership and the salesman Jerry Johnson couldn't have been nicer. He was a pleasure to deal with regarding our purchase. The service dept. is exceptional; the staff are pleasant and the whole process a breeze. An oil change, tire rotation and check of the fluids and belts took only a half hour. I waited in the comfortable lounge area where complimentary beverages and snacks are available. Its a nice experience. More
Over the top service Jennifer/Customer service representative updated me at every point in the repair process. Check in was quick and t.he courtesy car was ready to go. Sh Jennifer/Customer service representative updated me at every point in the repair process. Check in was quick and t.he courtesy car was ready to go. She took the time to explain and prioritize repairs. One of the reasons I love Subaru is the excellent service department. More
Lindsay/Customer Service rep, resolved service issue quickly Lindsay resolved my service issue quickly and professionally. Subaru went above and beyond to take care of me. I will definitely be back. I love my Su Lindsay resolved my service issue quickly and professionally. Subaru went above and beyond to take care of me. I will definitely be back. I love my Subaru Outback and want it to last for a long long time! More
Fast great service Steven in Service was great once again. They got our car finished quicker than expected. Every experience we have had at this dealer has been exceptio Steven in Service was great once again. They got our car finished quicker than expected. Every experience we have had at this dealer has been exceptional. More
great service Easy to make an appointment online - they confirm appointment - car ready when they said it would be - personable service attendant - performed 30 mon Easy to make an appointment online - they confirm appointment - car ready when they said it would be - personable service attendant - performed 30 month service and fixed minor problem More
Simple Oil Change I'm a returning customer of Subaru of Jacksonville and get regular maintenance done on my vehicle. They're always fast, friendly and have fair prices I'm a returning customer of Subaru of Jacksonville and get regular maintenance done on my vehicle. They're always fast, friendly and have fair prices on services being performed. I will continue my future service with them, and maybe one day, if I'm in the market for a new car, I will visit them. More