Subaru of Jacksonville - Service Center

Total car experience is great From the time I have purchased my car, 30 months ago, every experience has been positive. From the sale, to all servicing and even receiving personal From the time I have purchased my car, 30 months ago, every experience has been positive. From the sale, to all servicing and even receiving personal phone calls on my birthday. I have purchased a number of cars during my adult life, this experience by far is the best. More

Great Service Staf I bought my car here 4 years ago and have also had it serviced here. The staff [sales, service and parts] are always attentive, listen well and seem I bought my car here 4 years ago and have also had it serviced here. The staff [sales, service and parts] are always attentive, listen well and seem to really care about the customer. Many thanks for excellent work. I also had tires put on the car and both their prices and selection were excellent. I have previously purchased tires for other cars I have owned at Costco, but for my Subaru the dealer got the nod and they were highly competitive. More

UNMATCHED Service and Attention to Detail! Subaru of Jacksonville is, by far, the best dealership I've ever encountered. They have broken my dislike for car dealerships to the point that, where Subaru of Jacksonville is, by far, the best dealership I've ever encountered. They have broken my dislike for car dealerships to the point that, where I used to avoid taking my car to the dealer, I now prefer it to any other auto shop. Thanks for always accommodating all of my needs and being honest about what needs to be done to my car! More

They are friendly, helpful, and courteous. Steven and the rest of the staff are extremely helpful, polite, and kind. I appreciate their attention to detail and commitment to a 100% positive ser Steven and the rest of the staff are extremely helpful, polite, and kind. I appreciate their attention to detail and commitment to a 100% positive service experience. More

Easy service experience I have referred all of my friends and family to Subaru of Jacksonville. I purchased a 2016 Subaru Outback in 2016 and didn't understand why I never co I have referred all of my friends and family to Subaru of Jacksonville. I purchased a 2016 Subaru Outback in 2016 and didn't understand why I never considered owning a Subaru sooner. Most recently, I dropped off my Outback to get some routine service with Steven Wall. The service representatives are always honest and friendly. Steven made sure all my service concerns were addressed, put me in a loaner car, and my car was ready to be picked up within a reasonable amount of time. I've never experienced that level of service and I have owned other new cars from larger dealerships (Honda, Toyota, Lexus). More

Excellent and friendly service! I had a screw in my tire and it was losing air. I went by the dealership, no appointment, and a smiley DANIEL KANE helped me right away! He explained I had a screw in my tire and it was losing air. I went by the dealership, no appointment, and a smiley DANIEL KANE helped me right away! He explained what they were going to do and if I wanted a complimentary car wash after wards! He was not only inviting, kind and caring... he had a BEAUTIFUL WARM SMILE. Even though they seemed busy with other clients, he made me feel like my car was the most important car there! Thanks Danile! More

Always helpful, efficient and thorough We purchased our first Subaru Impreza at another dealership, but used Subaru of Jacksonville for service. Our second Subaru Outback was purchased here We purchased our first Subaru Impreza at another dealership, but used Subaru of Jacksonville for service. Our second Subaru Outback was purchased here; the Service Department in particular is always good, timely and knowledgeable. Thanks to Steven Wall and all the crew! Only request: do away with styrofoam cups. You are so environmentally friendly in other aspects! More

Amazing Service!!! Daniel Kane was awesome! Excellent service!! Sabino Martinez also went out of his way to help me with my phone settings! Truly thankful for his help Daniel Kane was awesome! Excellent service!! Sabino Martinez also went out of his way to help me with my phone settings! Truly thankful for his help!! Great experience!! More

Diligent and Attentive Service The service recently rendered for my Outback had to be attentive because my complaint was quite vague. The problem would never be dealt with without r The service recently rendered for my Outback had to be attentive because my complaint was quite vague. The problem would never be dealt with without returning to the strange sound and vibration several times. It was attentive. They kept me informed on progress, which was slow, but the loaner eased my inconvenience. More

Great service, Awesome advisor Kevin is always hard working, helpful, and knows everything about my Subaru and the services it needs. He works with me to make it affordable, and the Kevin is always hard working, helpful, and knows everything about my Subaru and the services it needs. He works with me to make it affordable, and the service department always makes me feel like family :) More