Subaru of Jacksonville - Service Center

Came in for scheduled service on my Subaru Accent. I was a little early for my appointment, but the Service Department put me in line and completed my service early. They found a tire leak that I had I was a little early for my appointment, but the Service Department put me in line and completed my service early. They found a tire leak that I had taken to a professional tire shop and they couldn't find it. Thanks for the fix. More

I brought my Subaru 2007 forestall due to a weird noise and oil change. Mr. mark drove it and told me it is wheel bearing and found out that it will costs me thousands of dollars. Since I relied on social and oil change. Mr. mark drove it and told me it is wheel bearing and found out that it will costs me thousands of dollars. Since I relied on social security retire,ent money,I told him I have to save money first. But my friends son told me it is not safe to drive so I went back to Subaru and. Mr brad north, service adviser checked on my car and told me it will need to get diagnosed first and will costs me $170.00 and $2300.00 for the two rear wheels first. So I went to the bank and ask for a small loan and have it done. He gave me a car loaner to use so Ivan go home and also drop/pick-up me grandson.the next day I went back to pick up my car and now more noise and safe to drive my car. Now am saving for the two front wheels to replace the wheel bearings. Since I bought my car in 2014 from your dealer, I have always received a 5 star and honest service. Thank you very much for mr brad north for his premiere customer service. Great job ***** your avid customer Cristina wicker More

Michael B. and his crew blew me away. They were knowledgeable, courteous, and friendly, even fun, while we waited for our oil change. How many dealership experi and his crew blew me away. They were knowledgeable, courteous, and friendly, even fun, while we waited for our oil change. How many dealership experiences in your life have been THAT good? We are in St. Augustine for only 2 months but if we're back next year and need anything for the Sube, JAX Subaru is where we will go. More

Fast, efficient service completed with a smile. This dealer has always been responsive to my needs when it comes to service This dealer has always been responsive to my needs when it comes to service More

Always super nice and helpful. Great staff and great service. I won’t take my car anywhere else. Great staff and great service. I won’t take my car anywhere else. More

Customer service at Subaru of Jacksonville Service Dept. Is excellent. Mike Needham is personable, knowledgeable and customer focused. Is excellent. Mike Needham is personable, knowledgeable and customer focused. More

Subaru of Jax continues to impress me with their customer service. The Service department far exceeded my expectation for the work they performed on my Crosstrek. I have experience with other manufacturers d service. The Service department far exceeded my expectation for the work they performed on my Crosstrek. I have experience with other manufacturers dealers, but Subaru of Jacksonville deserves their #1 Subaru Dealer rating! More

The minor service and recall item were completed ahead of schedule. The only drawback was waiting for a loaner vehicle to be available. schedule. The only drawback was waiting for a loaner vehicle to be available. More

Friendly, knowledgeable. Greeted me when I arrived, explained what was going to be done and what it would cost. Greeted me when I arrived, explained what was going to be done and what it would cost. More

I had a hitch install. My service advisor was Mike Needham. Mike was awesome and the hitch install was perfect. My service advisor was Mike Needham. Mike was awesome and the hitch install was perfect. More