Subaru of Jacksonville - Service Center

Customer service at Subaru of Jacksonville Service Dept. Is excellent. Mike Needham is personable, knowledgeable and customer focused. Is excellent. Mike Needham is personable, knowledgeable and customer focused. More

The minor service and recall item were completed ahead of schedule. The only drawback was waiting for a loaner vehicle to be available. schedule. The only drawback was waiting for a loaner vehicle to be available. More

Friendly, knowledgeable. Greeted me when I arrived, explained what was going to be done and what it would cost. Greeted me when I arrived, explained what was going to be done and what it would cost. More

I had a hitch install. My service advisor was Mike Needham. Mike was awesome and the hitch install was perfect. My service advisor was Mike Needham. Mike was awesome and the hitch install was perfect. More

This dealership’s service always goes above and beyond. Mike makes sure everything goes seamless and is very knowledgeable. Mike makes sure everything goes seamless and is very knowledgeable. More

The dealership is very efficient , courteous and knowledgeable. Mike Needham is so personable and practical. knowledgeable. Mike Needham is so personable and practical. More

Mike was the BEST! Went above and beyond to take care of me. Thank you! me. Thank you! More

Did 30,000 mile checkup. Found the battery was low and changed that. Excellent service changed that. Excellent service More

Excellent service, professional attitude and environment and would recommend them without reservation to any Subaru owner and would recommend them without reservation to any Subaru owner More

Outstanding customer service! Mike Needham was wonderful to work with! I had an overall great experience and enjoyed driving the loaner cars. to work with! I had an overall great experience and enjoyed driving the loaner cars. More