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Subaru of Jacksonville - Service Center

Jacksonville, FL

4.9
2,074 Reviews

2,074 Reviews of Subaru of Jacksonville - Service Center

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June 16, 2021

I totally trust this dealership and their service dept. They do their work in a timely manner and are always professional! Wouldn’t go anywhere else!! More

by WVA GAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Hernandez
June 16, 2021

Gaby did a very good job!100 % in customer service. Gaby did a very good job! 100 % in customer service. 👍 Keep the good job and that awesome attitude that you always have. A + for you! More

by jdonestorres
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nando DiPasquale, Gabriel Mulkey
June 16, 2021

Quick, thorough, and great waiting area. Just great professional maintenance. The servicing staff is awesome!!!! They were courteous, friendly, and very thorough in performing my 24000 mile service. More

by LarryBalash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Berry, Dave Bailey
June 16, 2021

Best dealership I’ve ever done business with. Fantastic Best dealership I’ve ever done business with. Fantastic people excellent service And you always come away feeling good. Would highly recommend them More

by Cooch53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2021

Very disappointed. Called to schedule an oil change, rotate tires and sync my TPMS sensors. I was told I could use Express Service. When I drove up I stated my request to the rep that checked me in. More

by jim.ingham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Berry
June 15, 2021

Everyone is friendly. Even the salesman that sold me my car comes to see me when I come get my car serviced. Calm place to wait More

by Bobbiehuckaba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Hernandez
June 15, 2021

Great! Could not ask for more…Keep up the great job and please continue supporting Jacksonville families. Also, keep making donations to our kids’ health. More

by Alasdsaint
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Berry
June 15, 2021

Was greeted warmly by service personnel. Waiting time was reasonable. Coffee and snacks are very much appreciated. I have always gotten good service at your dealership. More

by Winslowmj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know his name
June 14, 2021

3 week old 2021 Outback had a thin nail on the backside of right rear tire (unable to be seen). The low pressure warning light came on so I took it in. Because it was on the side wall of the tire it could More

by Goldie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Mulkey
Jun 14, 2021 -

Goldie responded

Thank you!

Jun 14, 2021 -

Subaru of Jacksonville responded

Goldie, we are so happy we could get you back on the road quickly. Thanks for the review.

June 14, 2021

Excellent, prompt ,reliable and friendly service. Am very impressed with their protective measures to keep everyone safe from Covid. Would recommend to others. Thank you Mike Mc. More

by Shell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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