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Subaru of Jacksonville - Service Center

Jacksonville, FL

4.9
2,079 Reviews

2,079 Reviews of Subaru of Jacksonville - Service Center

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May 19, 2021

Very happy with the service and prompt attention. I needed a loaner car and it was arranged quickly. All in all a very good experience More

by Klacour65
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Landry
May 19, 2021

Always receive excellent service from Mike and his team. Also lucked out today that Sarah the painter was free to touch up my car’s paint job. Happy Subaru customer :) More

by Gmulery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah the painter
May 19, 2021

They started the paperwork before the engine was shut off. Friendly, knowledgeable and worked quickly. Couldn’t have gone any better. Will be returning when next service is needed More

by Bagunn1971
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021

My service visit went well. I had such a friendly greeting and easy service- All employees I encountered were personable and helpful. I had such a great experience More

by EMILYWSTEPHENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Mulkey, Michael Berry
May 18, 2021

Everyone in the place takes a personal interest in you the time you arrive until you leave. The folks that check you in treat you like they've known you for years, service personnel are professional court More

by recoveryschool904
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021

Great service- attentive to every detail-responsive to customer requests-reasonably priced- finish all tasks in a reasonable amount of time- waiting area is clean and inviting More

by Ravenal52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Mulkey, Michael Berry
May 18, 2021

The staff are always kind and take care of my needs in a timely manor. I purchased my Forester from this dealership and continue to service it here because of the friendly staff. More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Mulkey
May 17, 2021

Gave was great but Michael was amazing. He fixed my CarPlay which hasn’t worked in 6 months. Other techs said it wasn’t there problem. Including salesman. Blamed it on the iPhone. Michael deserves a hu More

by greengrowsmygarden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Mulkey
May 15, 2021

Great fast quality service at a reasonable price, I will be servicing my vehicle at this dealership from now on. Coffee, tea and cold drinks availability is greatly appreciated. More

by Father of a very happy new driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Berry
May 15, 2021

Service without needing appt. Finished without long wait. Comfortable waiting area. Friendly service. The cost was reasonable. Surfaces wiped after servicing. I would recommend to anyone. More

by Mogo1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
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