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Subaru of Jacksonville - Service Center

Jacksonville, FL

4.9
2,073 Reviews

2,073 Reviews of Subaru of Jacksonville - Service Center

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May 18, 2021

Everyone in the place takes a personal interest in you the time you arrive until you leave. The folks that check you in treat you like they've known you for years, service personnel are professional court More

by recoveryschool904
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021

Gave was great but Michael was amazing. He fixed my CarPlay which hasn’t worked in 6 months. Other techs said it wasn’t there problem. Including salesman. Blamed it on the iPhone. Michael deserves a hu More

by greengrowsmygarden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Mulkey
May 15, 2021

Danny is a fantastic employee. Suburu is lucky to have his professional and pleasant personality as the representative of your company. I hope we'll get to buy another Suburu soon. More

by Amelia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nando DiPasquale, Josh Sereda, Michael Berry, Dave Bailey, Jerome Rhone
May 15, 2021

We had a recall issue on our 2018 Subaru Forester and Mike Needham took care of everything for us. We made the appointment and the car was back to us the same day when normally you must leave the vehicl More

by Doug_UGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2021

Service without needing appt. Finished without long wait. Comfortable waiting area. Friendly service. The cost was reasonable. Surfaces wiped after servicing. I would recommend to anyone. More

by Mogo1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2021

Great fast quality service at a reasonable price, I will be servicing my vehicle at this dealership from now on. Coffee, tea and cold drinks availability is greatly appreciated. More

by Father of a very happy new driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Berry
May 14, 2021

Fast courteous, friendly service. I was in and out in less than an hour for oil change, tire rotation and SUV inspection. Waiting room was very clean and attractive. More

by Jomck1946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Berry
May 13, 2021

Gabriel was very accommodating during my oil change. He went and informed the techs that my Subaru took less oil than other models. Also, I left a bottle of water at the service desk and he walked it out More

by Semperbigelow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gabriel Mulkey
May 13, 2021

We appreciated the quick and efficient service you provided today, plus the extra time to share the good directions to get me home easily. Thank You More

by bobboydfl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Berry
May 13, 2021

I dropped in from out of town and within 5 minutes they were taking my car back for service. I am much more than pleased😀 More

by m1747w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin McCarthy
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