Subaru of Las Vegas

Best Car Buying Experience This was not like any other experience at a car dealer. Was able to walk the lot without a bunch of sales guys lurking and trying to sell me the first This was not like any other experience at a car dealer. Was able to walk the lot without a bunch of sales guys lurking and trying to sell me the first car I looked at. Walked in and was greeted by Coco. I expressed interest in test driving a WRX and STI. He took the time to explain the differences betwixt the two. I was able to drive them both and had explained to Coco that I was not ready to buy that evening. When I got back from the test drives Coco had printed up a sheet explaining the price of the car, the different packages and what the monthly payment would be with APR and different amounts of a down payment. I wasn't given the whole song and dance about "what do you want your payment to be". I coordinated with Coco the next business day and went down and was able to get in, purchase the same WRX I had test drove. At the time of purchase I was shown the features and everything. Again, this was the best car buying experience I have ever had. Coco is a majestic unicorn and he should be considered a xxxx national treasure in the car sale industry. Additionally Megan and Andrea reached out to me via email to make sure my experience was good. They're also awesome, but not unicorn level like Coco only because Coco's smile is just a delight and takes me back to a simpler time where everyone word was bond. Don't get me wrong, I bet Andrea and Megan have nice smiles but I just don't know. And I feel like my relationship with Subaru of Las Vegas needs to be built on trust, you know? Ok, so Coco = amazing, Subaru of LV = the best (insert Trump gif doing the hand gesture) and me = a happy panda More

Stress free experience Coco made our car buying experience easy & stress-free. He was friendly, knowledgeable, sincere, patient and understanding of our needs & concerns. W Coco made our car buying experience easy & stress-free. He was friendly, knowledgeable, sincere, patient and understanding of our needs & concerns. We never felt pressured to buy anything. I recommend working with Coco & I hope to do business with him again. More

Paciencia, dedicación, excelencia El sales Team y jefes hicieron todo lo posible por alludarme agarrar mi carro, poco de enganche. El carro está super limpio y me lo entregaron sin ped El sales Team y jefes hicieron todo lo posible por alludarme agarrar mi carro, poco de enganche. El carro está super limpio y me lo entregaron sin pedir con llantas nuevas y servicios necesarios, ellos aunq su dealer vende carros caros no discriminan por raza, historia,fisico o monedero, excelentes servicio que quedamos satisfechas y recomendariamos sin dudar. More

Best. Dealership. Ever. When I moved to the valley eight years ago, I took my beloved '06 Impreza to Subaru of Las Vegas. From the first oil change, the service department tr When I moved to the valley eight years ago, I took my beloved '06 Impreza to Subaru of Las Vegas. From the first oil change, the service department treated me like family, always finding discounts where they could and helping me keep my car as long as possible. At one point I was looking at a massive repair, and the guys were able to cover a lot of it with a loyalty program through Subaru corporate. They had every reason to push me to buy something new, but they understood my love for my old Subie and gave me the best gift. So when it came time to finally upgrade this year, I knew exactly where my next car was coming from. Working with Coco on the sales side was a great experience, as he spent tons of time talking me through options, test driving, crafting an excellent deal and comforting me as I tearfully traded in my Impreza. I truly believe my old car will be revamped with care and given a sweet second chapter, and my new Outback is everything I hoped for. Coming into this dealership is a pleasure, for Subaru's approach to service on the company level, and because this particular crew is awesome. More

More than I expected See for yourself like I did amazing company I’m now part of the culture I didn’t even know about wow I’m amazed See for yourself like I did amazing company I’m now part of the culture I didn’t even know about wow I’m amazed More

Great Best experience I have had in buying a new car. Love the no hassle dealership and the salesman were great and love how we were explained everything so Best experience I have had in buying a new car. Love the no hassle dealership and the salesman were great and love how we were explained everything so good. More

Great Dealership Great dealership with no pressure. Coco was awesome and worked with us ever step of the way. Never had an experience like we had Coco anywhere else an Great dealership with no pressure. Coco was awesome and worked with us ever step of the way. Never had an experience like we had Coco anywhere else and will definitely be back for our next car. More

Outstanding Coco and Roberto were friendly, very knowledgeable on the Subaru products. They were also very attentive to me and my wife, that made my wife feel lik Coco and Roberto were friendly, very knowledgeable on the Subaru products. They were also very attentive to me and my wife, that made my wife feel like she was the only one they were there for, they answered any and every questions she had on the Subaru’s. Thank you Coco and Roberto. The Samano’s More

Endless Excuses After purchasing a new WRX from SLV, any service trip is a headache despite paying for all the extended warranty items. Visit 1: I was told that I After purchasing a new WRX from SLV, any service trip is a headache despite paying for all the extended warranty items. Visit 1: I was told that I couldn’t purchase one new tire and had to replace all four because uneven wear would damage the differentials. Once they found out they were paying for the tire, they could all of a sudden only replace one. Visit 2: I asked them to look at a slow leak in a tire. They marked the tire and again said I had to replace all four. I decided to have the tire repaired and they did and oil change and a “tire rotation” however the marked tire stayed in the same place. Visit 3: Went to replace all four tires and was told my Equity Shield wouldn’t cover them due to wear. After showing them that two tires had nails in them and they said they cannot replace tires due to wear. This is our third consecutive new Subaru and, because of the service headache at SLV, unfortunately our last. More

My review The dealership overall was nice. But the salesman was not a good sales person. Pretty much ignored me through my process they were having a Christmas The dealership overall was nice. But the salesman was not a good sales person. Pretty much ignored me through my process they were having a Christmas party I wasn't to happy about it . He made me fill unwelcomed. There was another gentleman that kept us company wish I could remember his name. Also they were suppose to show me how to use the gadgets on the car I waited but they wanted to leave. More