Subaru of Little Rock

Subaru of Little Rock made the car buying process easy and, I left with the lot with the exact car I went searching for. and, I left with the lot with the exact car I went searching for. More

MY credit was ran through Subaru Financial without my permission when I decided to buy the vehicle. (I intended to use USAA). When I complained I was told they would cancel that loan and "let" me use USA permission when I decided to buy the vehicle. (I intended to use USAA). When I complained I was told they would cancel that loan and "let" me use USAA. But I had just received a Hard-hit inquiry on my credit by them without my consent and did not wish a second hit as I have perfect credit and did not want two hard inquiries in the same day. Subaru "claimed" they had a $500.00 military discount (I am a disabled Army vet with over 20 years active duty) When I asked about the Military Discount I was told it was worked into the price and that they had paid it their selves because it was "too much paperwork" The window sticker and bill of sale that I have show's NO $500.00 Military discount or any discount for that matter anywhere. I was given several different delivery times for my vehicle as I bought it unseen, they had to bring it in from a different dealership. I finally expressed my frustration and unhappiness with the seals manager, all he was worried about was how I was going to rate the dealership between him and the salesman I must have been asked 20 times to give them a 5-star rating and not to say anything negative about them. The finance manage was EXTREMELY condescending! and patronizing to the point I almost left, during the high, very high-pressure effort to sell me an extended warranty (almost implying the factory warranty was not good) I did purchase the New gold Plus extended warranty and the service contracts for $3520.00 and $699.00, respectively, I was led to believe this was the Subaru extended service agreement on the window stickers that extended the warranty out to 10 years 100,000 miles, when I received and examined the paperwork after I was home I discovered it was only for 96 months 80,000 miles not what I was lead to believe (when I was signing paperwork the finance rep was in such a hurry with the digital forms I could not read them only told to sign, here, here, here, I asked to see a hard copy I was told he would have to print it all out and I could go out in the show room and read it but he did not have time to do that in his office. (so, I was taken advantage of again, first with the financing, 2nd with the Military discount. 3rd with the extended warranty). The sales manage called me at home when I expressed my displease with all the above again only worried about what rating I would give him. He told me he would just tear up the whole thing if I wanted (when my vehicle was on its way to my home) MUCH more I could list. They should care more about the customer and less about their rating. More

It's a great place to buy and service your car. Service personnel employees are great and they took great care of my car. Service personnel employees are great and they took great care of my car. More

I received a loaner car for doctor appointment. Staff very courteous! Kept me updated even though they were very busy! Staff very courteous! Kept me updated even though they were very busy! More

great dealership with really great staff. very helpful and would recommend to everybody. answered all my questions and got me what i needed! very helpful and would recommend to everybody. answered all my questions and got me what i needed! More

I am impressed with Subaru of Little Rock. The service is always efficient and proficient! Everyone I have dealt with is friendly and seems to enjoy being there. The service is always efficient and proficient! Everyone I have dealt with is friendly and seems to enjoy being there. More

Easy to work with, quick and painless car buying experience. Would definitely work with them again in the future. experience. Would definitely work with them again in the future. More

Casey was amazing. Very patient with us. Explained everything. Each question was answered and explained. We are so happy we chose this dealership and we did spent Very patient with us. Explained everything. Each question was answered and explained. We are so happy we chose this dealership and we did spent alot of time researching different options before hearing about you from friend who also purchased this month a vehicle from Casey. When we started following the 2025 Subaru vehicle was amazed how Subaru offers so much for the buyer. With being pretty much lifetime Toyota driver to change was a big deal. We are so happy with the purchase and the support the whole dealership offers us both now and support in the future (service, working with our schedules, and advancements to their building, service bays, coffee shop. They definitely go way beyond what we have seen and I believe fully in dealership servicing of my vehicle as the past vehicles have shown me that this is the best long term investment as we believe service is as important which has proven itself in my vehicle resale/trade in values in the past. A big thank you to Casey Thomas and the Little Rock Subaru team. More

Very clean and everyone was not ony friendly but well knowledgeable as well thank you. knowledgeable as well thank you. More

Dylan and Robert were awesome. The finance manager was rushing through the process. The car was great. The finance manager was rushing through the process. The car was great. More