Subaru of Little Rock

Richard was terrific. Answered the questions and explained everything. Would definitely recommend people to shop Subaru and give Richard a call. Answered the questions and explained everything. Would definitely recommend people to shop Subaru and give Richard a call. More

The work was done well and quickly. The communication with my tech was timely and helpful. The communication with my tech was timely and helpful. More

Always very helpful and friendly . They take good care of the customers. Highly recommend Subaru of Little Rock They take good care of the customers. Highly recommend Subaru of Little Rock More

This was our first time working with Subaru of Little Rock and we were a little nervous considering we’ve never even thought about a Subaru, but they helped us greatly and got us in a great reliable vehi Rock and we were a little nervous considering we’ve never even thought about a Subaru, but they helped us greatly and got us in a great reliable vehicle. We look forward to working with them on the future! More

MY credit was ran through Subaru Financial without my permission when I decided to buy the vehicle. (I intended to use USAA). When I complained I was told they would cancel that loan and "let" me use USA permission when I decided to buy the vehicle. (I intended to use USAA). When I complained I was told they would cancel that loan and "let" me use USAA. But I had just received a Hard-hit inquiry on my credit by them without my consent and did not wish a second hit as I have perfect credit and did not want two hard inquiries in the same day. Subaru "claimed" they had a $500.00 military discount (I am a disabled Army vet with over 20 years active duty) When I asked about the Military Discount I was told it was worked into the price and that they had paid it their selves because it was "too much paperwork" The window sticker and bill of sale that I have show's NO $500.00 Military discount or any discount for that matter anywhere. I was given several different delivery times for my vehicle as I bought it unseen, they had to bring it in from a different dealership. I finally expressed my frustration and unhappiness with the seals manager, all he was worried about was how I was going to rate the dealership between him and the salesman I must have been asked 20 times to give them a 5-star rating and not to say anything negative about them. The finance manage was EXTREMELY condescending! and patronizing to the point I almost left, during the high, very high-pressure effort to sell me an extended warranty (almost implying the factory warranty was not good) I did purchase the New gold Plus extended warranty and the service contracts for $3520.00 and $699.00, respectively, I was led to believe this was the Subaru extended service agreement on the window stickers that extended the warranty out to 10 years 100,000 miles, when I received and examined the paperwork after I was home I discovered it was only for 96 months 80,000 miles not what I was lead to believe (when I was signing paperwork the finance rep was in such a hurry with the digital forms I could not read them only told to sign, here, here, here, I asked to see a hard copy I was told he would have to print it all out and I could go out in the show room and read it but he did not have time to do that in his office. (so, I was taken advantage of again, first with the financing, 2nd with the Military discount. 3rd with the extended warranty). The sales manage called me at home when I expressed my displease with all the above again only worried about what rating I would give him. He told me he would just tear up the whole thing if I wanted (when my vehicle was on its way to my home) MUCH more I could list. They should care more about the customer and less about their rating. More

It's a great place to buy and service your car. Service personnel employees are great and they took great care of my car. Service personnel employees are great and they took great care of my car. More

great dealership with really great staff. very helpful and would recommend to everybody. answered all my questions and got me what i needed! very helpful and would recommend to everybody. answered all my questions and got me what i needed! More

Casey was amazing. Very patient with us. Explained everything. Each question was answered and explained. We are so happy we chose this dealership and we did spent Very patient with us. Explained everything. Each question was answered and explained. We are so happy we chose this dealership and we did spent alot of time researching different options before hearing about you from friend who also purchased this month a vehicle from Casey. When we started following the 2025 Subaru vehicle was amazed how Subaru offers so much for the buyer. With being pretty much lifetime Toyota driver to change was a big deal. We are so happy with the purchase and the support the whole dealership offers us both now and support in the future (service, working with our schedules, and advancements to their building, service bays, coffee shop. They definitely go way beyond what we have seen and I believe fully in dealership servicing of my vehicle as the past vehicles have shown me that this is the best long term investment as we believe service is as important which has proven itself in my vehicle resale/trade in values in the past. A big thank you to Casey Thomas and the Little Rock Subaru team. More

Subaru has always been kind and very helpful. It is the only place I trust to take my car. It is the only place I trust to take my car. More

Patrick was wonderful, he made the purchase as simple as possible. I live 3 1/3 hours away, most of the transactions were done remotely and he found an Outback that fit what I was looking for completely. possible. I live 3 1/3 hours away, most of the transactions were done remotely and he found an Outback that fit what I was looking for completely. More