Subaru of Morristown

Great dealership, thanks GREG HAZEN! This was our first Subaru purchase. We were looking for either a Forester or an Outback, and visited five of the Northern NJ Subaru dealerships over t This was our first Subaru purchase. We were looking for either a Forester or an Outback, and visited five of the Northern NJ Subaru dealerships over the course of a few weeks. We wound up purchasing a Forester from Greg Hazen at Subaru of Morristown. Greg was BY FAR the best salesperson we encountered over the course of our Subaru dealership experiences. Not only was he the most knowledgeable, he was also the most positive and enthusiastic of anyone. He showed us features of the vehicles that no one else at the other dealerships took the time to introduce us to, and encouraged us to go beyond the typical "get on the highway for 10 min, and then turn around and go back to the dealership" test drives most places take you on. I would recommend going to Subaru of Morristown and speaking with Greg if you are interested in a Subaru. Like I said, BY FAR the best person we worked with, and we visited all five of the Subaru dealerships in the Northern NJ area. Bob (manager) and Mike (finance) were also great members of the staff that we met during the purchase process.. More

Amazing Car Buying Experience What a great experience! I worked with Greg Hazen. He put up with my need to do multiple test drives. He is extremely knowledgable about each of the m What a great experience! I worked with Greg Hazen. He put up with my need to do multiple test drives. He is extremely knowledgable about each of the models. He was never pushy but just happened to email or call just when I was contemplating my next move. When the car was ready for pick up he was ready to share all the features in the car. I would definitely buy another car from Greg but since I bought a Subaru I bet I won't be buying one any time soon. More

Greg Hazen = Awful My car buying experience with Greg lasted at most 10 minutes, it was that awful. I went to the dealership mid-week about an hour and a half before clo My car buying experience with Greg lasted at most 10 minutes, it was that awful. I went to the dealership mid-week about an hour and a half before close. Greg greeted my girlfriend and I right after walking in, the one positive thing I could say about the experience. I told Greg what I was looking for, I had done some research and was set on what I wanted (2016 WRX). He said that the car they had listed online was recently sold. I asked him if he had similar models due to come in or if there was a way that he could trade with another local dealer. He started out by telling me how difficult a WRX was to get and that these are "limited edition" cars. He then started telling me that he could look at other dealer inventory BUT only if I was prepared to put down a deposit tonight. I questioned why I would need to put down a deposit in order for him to look at the database? He responded by saying that is how it works and that he wasn't willing to do so otherwise. I again questioned him and asked what would I be putting down a deposit on?..He hadn't located a car. He then said that if he couldn't find a "similar" car that I could have a refund, but otherwise the $1,000 was non-refundable (this was after me pressing on: what happens if we don't make a sale?). It seemed that he was trying to strong arm me into giving him a deposit and then getting stuffed with whatever car he decided to dump on me. I would emphasize that almost immediately into the conversation, he started to become aggressive, condescending and down right disrespectful. I was upfront and said that putting down a deposit for him to look at dealer inventory made no sense to me and wasn't something I was willing to do (I said I was completely willing to put down a deposit if there was an actual car). He became even more aggressive at this point, leaning over his desk and looking down on me, he then asked me if I thought he was a thief. The conversation ended abruptly after I told him he was a horrible salesman. My girlfriend and I got up and left before anything could escalate any further. I am happy to say that I bought the exact 2016 WRX that I was looking for, from another dealer (1,000 times better experience at Liberty Subaru). I will not miss Greg or the sour coffee and cigarette stench that came with him. Greg, be better and try doing your job. More

My 3rd Subaru Car Talk about loyalty! I bought my Crosstrek last month and just love it! Frankly, Subaru cars don't need salespeople. Where there is a good product, the Talk about loyalty! I bought my Crosstrek last month and just love it! Frankly, Subaru cars don't need salespeople. Where there is a good product, there will be a line to that door. However, the sales people do add a dimension to the car buying experience. I've been fortunate to have Segundo Pernito as my salesperson twice. He is knowledgeable, efficient, and the excellent service he has displayed has allowed me to close the sale in under 3 hours. Service wise, I do not have any complaints. The staff at Morristown Subaru has just been great! More

Great Car-Great Sales Rep I had an excellent new car purchase experience at Subaru of Morristown. Greg Hazen was my sales rep. He was very patient and knew everything about the I had an excellent new car purchase experience at Subaru of Morristown. Greg Hazen was my sales rep. He was very patient and knew everything about the Outback I was interested in buying. He answered a ton of questions from my family and I, and he made the purchase experience easy. When picking up the car, he went out of his way to explain how everything works and ensure that I was totally comfortable with the car. It was a pleasure to work with Greg. More

First time buying a new car I went to many dealerships lookin for the perfect car. Morristown was the absolute best! Matt went above and beyond and glen was his right hand man an I went to many dealerships lookin for the perfect car. Morristown was the absolute best! Matt went above and beyond and glen was his right hand man answering any question I had. It was my first time car buying and They were both so professional and they did not let me down. Amazing dealership! More

Oil change the work they did was fast the and the costumer service at the font desk of the service center was also good all around they work with me and helped m the work they did was fast the and the costumer service at the font desk of the service center was also good all around they work with me and helped me out More

Great experience Subaru of Morristown did a great job. I was in two weeks ago I have to say Glenn, Matt, and Mike all did a great job. When it seemed impossible to fin Subaru of Morristown did a great job. I was in two weeks ago I have to say Glenn, Matt, and Mike all did a great job. When it seemed impossible to find help. They did exactly what I expected. I had bad experiences at other Subaru dealerships they were rude. I will rate this dealership very high. I will recommend them to friends and family. More

Second Outback. Excellent buying experience. This is the second Outback I purchased from Segundo at Subaru of Morristown. It is a pleasure to work with the same perso Excellent buying experience. This is the second Outback I purchased from Segundo at Subaru of Morristown. It is a pleasure to work with the same person after a decade of reliable driving with from my 2006 Outback. I love winter and my Subaru is the perfect companion when the weather turns cold and nasty (well, nasty for some people because I love snow!). More

The best experience I've had buying a car This past week I had gone into Subaru of Morristown to trade in my jeep for a new car. As soon as I walked in a very nice man named Greg Hazen welcome This past week I had gone into Subaru of Morristown to trade in my jeep for a new car. As soon as I walked in a very nice man named Greg Hazen welcomed me and asked what he could do for me. I had a car in mind that I found on their website, and also another car in mind. He let me test drive both cars and gave me the prices. I decided to go with the newer car and he gave me a very good deal on it. He was very patient with me which I appreciated greatly because I wasn't all too nice the first time I walked in. The following day I made my decision on the car I wanted and he took care of everything for me and in great timing too! He was very helpful and I would highly recommend him to anyone! He is a very nice straight foward person and that's one thing I liked the most. He had made my experience great! He definitely turned my frown upside down. More