Subaru of Morristown

Bait and Switch I've been emailing Morristown Subaru's internet sales rep, Emily, to get a quote for a Forester. After a few days we came a to a number we both agree I've been emailing Morristown Subaru's internet sales rep, Emily, to get a quote for a Forester. After a few days we came a to a number we both agreed on. I called her and we setup a time for me to go in. I arrived 5 minutes early and was told Emily wasn't there but Al would be helping me. A gentlemen printed out my emails with Emily and gave it to Al. Al took me on a test drive, upon returning he said there's no way the price emily quoted me was correct for a vehicle with Eyesight. He went to talked to his manager and came back offering me the car at MSRP (30k). I showed him the emails between the two of us which clearly stated the quote was for Eyesight/Nav/All Weather at $27900. I also showed him an email from Liberty Subaru which quoted the same vehicle for slightly less than Emily did. He said he had to talk to his manager Rob. Rob came out, looked at me, the printed emails and the email from Liberty Subaru. He said, "I heard you have a better quote from another dealer. Then you should take your business there because that's a great price." Then he walked back to his office. Needless to say I'll never go back. I'll be going to liberty tomorrow, already called and the sales manager assured me that's not how they handle business. Sad part is now I have a bad taste from Subaru altogether. Been a Toyota and Mazda driver for over 15 years, never had something like that happen to me. I'm test driving the CX 5 tomorrow, guess we will see. More

Great...Fantastic...Love I would recommend Subaru of Morristown to anyone. They made the whole process simple and easy. They were less expensive and gave me more for my trade I would recommend Subaru of Morristown to anyone. They made the whole process simple and easy. They were less expensive and gave me more for my trade then what other Subaru dealerships did. Thank you keep up the great work. More

Screwbaru This is where washed up car sale men wind up. They used every trick in the book to lowball my trade and put me in a car I didn't want at an inflated This is where washed up car sale men wind up. They used every trick in the book to lowball my trade and put me in a car I didn't want at an inflated price. Pathetic. Subaru makes good cars but don't waste your time here. There are other options. This place should be shut down. More

Great Subaru dealer! We recently bought a 2015 Outback from this dealer (our first Subaru). Our sales consultant, Segundo Pernito, was outstanding - explained thoroughly We recently bought a 2015 Outback from this dealer (our first Subaru). Our sales consultant, Segundo Pernito, was outstanding - explained thoroughly everything we wanted to know. More

Great Dealership I just bought a new Subaru XV Crosstrek and worked with Segundo Pernito. He was honest, helpful and professional. He answered all my questions and did I just bought a new Subaru XV Crosstrek and worked with Segundo Pernito. He was honest, helpful and professional. He answered all my questions and did his best to ensure a smooth transaction. I would buy from this dealer and sales rep again. Susan More

Great Experience!!!! Greg Hazen I have bought/leased many cars but this was the BEST experience I have had. Greg Hazen and Bob Canon were terrific. Greg worked very hard to get me I have bought/leased many cars but this was the BEST experience I have had. Greg Hazen and Bob Canon were terrific. Greg worked very hard to get me the vehicle and price that I needed. There was no pressure, He was extremely knowledgeable and was great at follow up. The entire process went smoothly and my Outback even came in early! Thank you Greg and Bob. More

Great Experience this was my first Subaru. Greg Hazen was my sales rep. He was very Knowledgeable and took the time to work out a deal and explain the features of my this was my first Subaru. Greg Hazen was my sales rep. He was very Knowledgeable and took the time to work out a deal and explain the features of my new Legacy. I would recommend Greg and Subaru Morristown to anyone looking a new car. More

Great experience and hard working employees Purchased a 2015 Crosstrek. I felt very welcomed at the dealer. Albert Rowe was very thorough in explaining all logistics of vehicle. Would definit Purchased a 2015 Crosstrek. I felt very welcomed at the dealer. Albert Rowe was very thorough in explaining all logistics of vehicle. Would definitely recommend this dealer. More

Horrible experience and won't go back! After researching all the small SUV's and found the Forester so highly rated... I truly planned on making a deal when we visited this dealership. Wh After researching all the small SUV's and found the Forester so highly rated... I truly planned on making a deal when we visited this dealership. What we got was the worst experience ever! We arrived mid afternoon, waited for nearly an hour and no one helped us. So we left and went to the Toyota dealer to look at the Rav. We were helped immediately and went for a drive and learned all about the Rav. The salesman was great and unfortunately I could not get the Forester out of my mind and went back in hopes of a better outcome. Within 15 minutes, we were assisted by Gregg Hazen who knew all there is to know about the Forester. When we sat down to crunch the numbers; that is when it went sour. He became arrogant, belligerent, condescending and he was actually arguing with me. At this point, did he really think I'm going to do business here? Thanks tho... the next day we made a great deal with VIP Honda. Its been a week and no follow up from Subaru. Happy-Happy-Happy with my new CRV!!! * The service we didn't receive was so bad that I cannot give any stars. More

Great leasing experience at Subaru of Morristown NJ This was my first time dealing with this dealership and what a excellent experience it was. I was referred to this dealership by a co-worker. I first This was my first time dealing with this dealership and what a excellent experience it was. I was referred to this dealership by a co-worker. I first spoke with John Cicchino over the phone, who listen to my needs and found a 2015 Impreza premium I was looking for. What a great and easy going sales person his was and very knowledgeable. He then introduced my to his general manager Bob Cannon that listened to my budget needs and put together a deal I could not refuse. I then met with the business manager Michael Viscione, who put me at ease and made the paper signing process painless. It was excellent experience over all, nice modern dealership. I would highly recommend this dealership to anyone looking for a great deal on Subaru. More