Subaru of Morristown

Car purchase Very poor experience. Poor communication, no follow through. Ended up canceling car purchase and having to get Sabaru involved. Bought two Subarus f Very poor experience. Poor communication, no follow through. Ended up canceling car purchase and having to get Sabaru involved. Bought two Subarus from other dealer in Parsippany. Salesperson and GM refused to apologies or make things right for not being ready to complete paperwork on the night we were scheduled and showed up to finish the deal. More

Great experience I was looking for a manual WRX which was difficult to find. Most dealerships told me I had to put an order and wait 2-3 months. Eli showed us an autom I was looking for a manual WRX which was difficult to find. Most dealerships told me I had to put an order and wait 2-3 months. Eli showed us an automatic one and later on called to say they had found a manual one with the specs I wanted in another dealership and that they could transfer. During the transfer, there was a problem with the vehicle and Eli, Matt and Bob did a great job at finding another one and was able to get it a week later. They did a great job with this and I highly recommend them. No other dealership offered looking for this vehicle around like these guys did. The people that helped were Eli, Matt, Bob and Andrea. More

excellent dealership! Eli was a great salesman, very friendly and always ready to answer my qyestions!!!! everyone there is very friendly, courteous and I enjoy bringing my Eli was a great salesman, very friendly and always ready to answer my qyestions!!!! everyone there is very friendly, courteous and I enjoy bringing my car there! thank you! Lorraine Azzinnari More

Awesome Experience - Ask for Eli I have purchased or leased 8 automobiles over the years and without a doubt the best experience that I have had was with Subaru of Morristown. There I have purchased or leased 8 automobiles over the years and without a doubt the best experience that I have had was with Subaru of Morristown. There was no pressure, friendliness from Andrea (receptionist) to everyone I passed by in the showroom or in the service department. My sales person, Eli Krakinovskiy, was a pleasure to work with. I never felt pressured and made the entire car buying experience as easy as possible. Since this was my first time driving a Subaru, he took the time needed to explain the features of the Subuaru XV Crosstrek and answered all of my questions or concerns. Eli and Bob Canon worked with me on my trade-in and took the time to understand my budget. The Subaru XV Crosstrek 2.0i Premium with Moonroof Package in Satin White Pearl was my first choice and Matt Furman did an AMAZING JOB locating my car for me when the inventory available seemed impossible, I liked the relaxed atmosphere and no-pressure vibe and would recommend purchasing or leasing a car from there to anyone. I couldn't be happier with my first, and certainly not last, Subaru. Thank You Eli !!!!! More

Love.Love.Love I would recommend them to anyone. My first car purchase and I'm proud to say it's with Subaru of Morristown. Keep up the great work guys! Go see Eli h I would recommend them to anyone. My first car purchase and I'm proud to say it's with Subaru of Morristown. Keep up the great work guys! Go see Eli he is the best. More

Dealership does not honor signed contracts Signed a deal for a new Impreza and was told they would search for one, no problem. Several weeks later I noted on their inventory list on line that Signed a deal for a new Impreza and was told they would search for one, no problem. Several weeks later I noted on their inventory list on line that the car I ordered was in transit. I called the salesman and was told that was my car. A week later the sales mgr. calls me and tells me they cannot sell me the car at the price we agreed on because the lease residuals had changed and the car had a lot of accessories. When I told the sales mgr that the car came in with no options, he told me that the customer had requested them. Total baloney because I was the customer. In this day and age I thought dealers had stopped doing this nonsense, but evidently Morristown does not believe a contract is a contract-unless it works in their favor. More

Ask for Joe Sangimino Just purchased my first Subaru Forester and couldn't be happier . The entire staff was wonderful and my sales consultant Joe Sangimino was just a plea Just purchased my first Subaru Forester and couldn't be happier . The entire staff was wonderful and my sales consultant Joe Sangimino was just a pleasure to work with . From beginning to end he was a total professional and I would highly recommend him and the dealership to everyone . I was never pressured and all my questions/concerns were answered . We went through all the features of the car and the whole transaction went smoothly . I really love my Forester ....... More

For my first time buying a Subaru . I had a great experience my sales consultant Greg Hazen was very friendly and very informative about the Forester 2015 which made my selection very I had a great experience my sales consultant Greg Hazen was very friendly and very informative about the Forester 2015 which made my selection very easy to choose a Subaru. He made it very smooth to get me the car I want for the price I can afford. When I picked up my car he explain everything I have in my car. He is very personable and I would recommend him and the dealership to all my friends and anyone looking to purchase a Subaru More

Customer Experience Excellence I had a great experience buying my first Subaru after visiting other Subaru dealers including BMW dealers. I decided to buy the Forester Premium model I had a great experience buying my first Subaru after visiting other Subaru dealers including BMW dealers. I decided to buy the Forester Premium model with EyeSight Driver Assist System, part of the Option Package 15. On the day of picking my Forestor, Anthony explained all features of the GPS Navigation, especially the voice command, enable and disable EyeSight Driver Assist System in great length and details. I am impressed as his in-depth knowledge patience answering questions. In summary, The price is great and the purchas experience is excellent. More

Ask For Anthony Emerick I went with Subaru after making a Facebook post asking for tips on AWD vehicles that get good MPG. All replies came back with different models of Suba I went with Subaru after making a Facebook post asking for tips on AWD vehicles that get good MPG. All replies came back with different models of Subaru vehicles. I ended up getting a Crosstrek through Subaru of Morristown. They are an hour from my home but they had the best price on the internet for the model and color that I wanted. Enterprise was on the same street within a very short walking distance and they offer one way rentals so you can rent locally and drop the car off at their Morristown office. They then offer to give you a free ride to Subaru for those that prefer not to walk. I feel lucky they I got Anthony Emerick when I clicked on the request quote link. He left me a voicemail and sent an email with a quote lower than the internet price. It was nice to be given an option on which way to continue communicating with him. He is a very sincere, knowledgeable, receptive, amiable person. It made all phases of the transaction run smoothly and at my pace. I was never pressured or rushed into this transaction. After the sale he gave me a tour of the facility so I would be familiar on where to go for accessories that I had ordered and future maintenance along with making introductions to employees from that department. He then took the time without being asked to go through the functionality of every feature of the car and paired my cell phone to the vehicle. He also made it clear for me to feel free to contact him any time in the future if I run into any questions about the car. I highly recommend him if you are looking for a car. More