Subaru of Morristown
Morristown, NJ
Filter Reviews by Keyword
By Type
Showing 203 reviews
First time buying my own car by myself. Got hooked up with Sam D. And boy was I glad. He listen to what I wanted,needed, and was very attentive,patient ,kind and Most important very knowledgable. He too with Sam D. And boy was I glad. He listen to what I wanted,needed, and was very attentive,patient ,kind and Most important very knowledgable. He took me through the steps from looking, leasing or buying and which would be a better fit for me. He is the Best and I can’t say enough about him or dealership. Need a new car go to Subaru and ask for Sam D,!Even after sale he was still available for help!! More
Great Service from everyone at Subaru of Morristown I had the pleasure of working with Javier in Sales and Sam, the sales manager. Javier was very personable and easy to talk to. He was efficient and t I had the pleasure of working with Javier in Sales and Sam, the sales manager. Javier was very personable and easy to talk to. He was efficient and thorough when it came to any questions I had. I have been to other dealerships before, and usually feel a bit intimidated, but not here. Dragan, in finance was great as well. He took the time to go through all the numbers with me and answered any questions I had. I highly recommend this dealership! I love my Subaru Crosstrek!! More
Skip it! I went there just the other day and it was a nightmare! The salesperson that was helping me did not even have a business card. They said that they wou I went there just the other day and it was a nightmare! The salesperson that was helping me did not even have a business card. They said that they would contact me later that day and never did. Please read all of the reviews available about them. They have no skills. I went to Paul Miller in Parsippany the next day and financed a Subaru Crosstrek and received wonderful treatment!Paul Miller in Parsippany is a great dealership! I would never, ever go to Subaru of Morristown again! More
Purchased a 2020 Cross Trek from Subaru of Morristown. I can not say enough about how pleasant and helpful everyone was. Worked with Bob Parkes who is very knowledgeable and such a nice man. I love my new c can not say enough about how pleasant and helpful everyone was. Worked with Bob Parkes who is very knowledgeable and such a nice man. I love my new car and would highly recommend them. More
Extremely unhelpful. They Ignore multiple calls and messages. The Subaru dealer in Parsippany was very helpful. Do not go to Morristown. just don’t do it messages. The Subaru dealer in Parsippany was very helpful. Do not go to Morristown. just don’t do it More
My 3rd Subaru from Subaru of Morristown. They go out of their way to help you through the process of buying a vehicle because they understand your time is valuable. Account Manager Dragon, and Salesman Bob their way to help you through the process of buying a vehicle because they understand your time is valuable. Account Manager Dragon, and Salesman Bob Parkes very knowledgeable and friendly goes over all the details of your purchase and explains all the features Subaru vehicles offer. Nice job Subaru of Morristown......see you on my next purchase. More
The worst service department of any car dealer ever. In my 40 years of owning multiple cars and dealing with multiple dealerships there has been none worse than these guys. I used to bring my car here f my 40 years of owning multiple cars and dealing with multiple dealerships there has been none worse than these guys. I used to bring my car here for service and every time they had a host of things that needed replaced so I started seeing another mechanic and the problem went away. I recently brought in the car for an airbag recall and 4 days later the 1 hr job is still not done. They keep lying to me upto a point they said the car was ready and when I got to the dealer the car had not even been started to be worked on!! Like I said the worst of the worst. There are other dealers to choose from in the area, anyone else would be an improvement. More
I purchased my Subaru from them in 2017, Very pleased with car and the deal.Their customer service is fabulous.l very highly recommend them to anyone. with car and the deal.Their customer service is fabulous.l very highly recommend them to anyone. More
Al Rowe is great Due to confusion using the internet to get a quote i started out a bit upset when i sat with Al. He understood and my position and he and his sales ma Due to confusion using the internet to get a quote i started out a bit upset when i sat with Al. He understood and my position and he and his sales manger did everything to make it right. More
Wouldn't Go Anywhere Else Just bought my 4th Subaru there. Al Rowe is terrific - very knowledgeable and doesn't try to sell you things you don't need. I was indecisive about Just bought my 4th Subaru there. Al Rowe is terrific - very knowledgeable and doesn't try to sell you things you don't need. I was indecisive about the color, causing him to revise the paperwork multiple times, but he always had a smile on his face. I love my new 2020 Outback! While my most recent service visit wasn't the best, the delay got me interested in getting a new Outback. Generally, the service has been excellent, and we always service our cars there. More