Subaru of Morristown

NEVER EVER!! If I could write -10 stars I would! I've had so many issues with this dealer over an easy fix. I spun out in the snow on April 2nd and my axle bent. I If I could write -10 stars I would! I've had so many issues with this dealer over an easy fix. I spun out in the snow on April 2nd and my axle bent. I still do not have my car back. It is now at a local place being fixed properly. Subaru of Morristown released an UNSAFE vehicle to me TWICE!!!!!!!!!!! Not only that but they did not actually fix any of the issues. It has now been more than four weeks, and my rental policy ends next week. The autobody said that this is a two week job MAX (only bc of waiting for parts). Their communication and lack of technical knowledge is unbelievable. Judie the service MANAGER still has yet to apologize to me for releasing an unsafe vehicle multiple times. Not to mention that they replaced parts with damaged parts (specifically the tie rod as just one example)!!! They never touched the root issue! I've never ever experienced something this bad. NEVER EVER EVER go here for anything!!!!!!! I thought Subaru was the "LOVE company" right now I don't even feel a "Like" I will be re-writing once my car is fixed with ALL of the specifics of what they actually did wrong (these are just a few). More

Al Rowe was great It was a great experience. Well better than I thought it would be. Buying a new car is usually like pulling teeth. It's time consuming and tedious neg It was a great experience. Well better than I thought it would be. Buying a new car is usually like pulling teeth. It's time consuming and tedious negotiating a fair price. At Subaru in Morristown they didn't bs me with high prices. They asked where I wanted to be with the price and got it for me. I was in and out faster than expected. Great staff to go through the process with. And they had good coffee. More

new 2018 crosstrek al rowe,knows his subaru....dedicated to excellence .....described all features ,safety ,and radio controls and have his cell phone for any after hour al rowe,knows his subaru....dedicated to excellence .....described all features ,safety ,and radio controls and have his cell phone for any after hours issues.. More

Easy Process It was a pleasure working with Al Rowe and Tim Galdieri. They made the entire process very easy and stress free. They were both very polite, stand up It was a pleasure working with Al Rowe and Tim Galdieri. They made the entire process very easy and stress free. They were both very polite, stand up guys and never put any pressure on me to do something I wasn't comfortable doing....something you don't always find when shopping for a new car. More

very stress-free experience Looking for a car is usually time consuming and stressful, but Al Rowe and Tim Galdieri actually made it a pleasure- very nice guys!!!! They were ver Looking for a car is usually time consuming and stressful, but Al Rowe and Tim Galdieri actually made it a pleasure- very nice guys!!!! They were very patient and helpful from beginning till the time I drove the car off the lot and headed home!!! I would HIGHLY recommend Morristown Subaru to anyone who is considering buying a new car. More

Purchase a Subaru Outback We just bought a Subaru Outback from Subaru of Morristown and could not be more pleased with everyone we came in contact with. Special recognition to We just bought a Subaru Outback from Subaru of Morristown and could not be more pleased with everyone we came in contact with. Special recognition to All Rowe... buying a car is not always a great experience, but Al was a pleasure to deal with. Great Job... Thanks! More

great experience Al Rowe was excellent to work with, from buying to picking up car, the usual bargaining but it was done with respect towards my wife, so it was a gre Al Rowe was excellent to work with, from buying to picking up car, the usual bargaining but it was done with respect towards my wife, so it was a great experience. Dealing with the business manger Tim Galdieri was also easy and no hard sell. Great dealership More

Not confused anymore. I was confused on which car I wanted. Al Rowe's patients and professionalism was above and beyond what I could ever expect. He answered every questi I was confused on which car I wanted. Al Rowe's patients and professionalism was above and beyond what I could ever expect. He answered every question I had. I highly recommend this dealership. More

A+ Experience Bob Parkes and the entire staff made the car buying experience painless. All aspects of the acquisition was seamless--the safety data, actual car dem Bob Parkes and the entire staff made the car buying experience painless. All aspects of the acquisition was seamless--the safety data, actual car demo, the trade-in, the finances and the clear explanation. I am thrilled with my purchase. More

Lessons for my son Al Rowe just sold me a Subaru crosstrek which was for my kids and I brought along my 17 year old son. Al took my son under his wing and explained more Al Rowe just sold me a Subaru crosstrek which was for my kids and I brought along my 17 year old son. Al took my son under his wing and explained more about the car then he had to. He is a true gentleman and a great mentor to the younger generation who sometimes need a bit more hand holding the we did, Thanks Al... More