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Subaru of Pembroke Pines
Pembroke Pines, FL
2,006 Reviews
At Subaru of Pembroke Pines, we offer new Subaru cars in Pembroke Pines, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used car you have been searching for in Pembroke Pines. We proudly serve new and used car shoppers from all over the south Florida communities of Kendall, Fort Lauderdale, Miam, and Dade County.
For years, our financial staff at Subaru of Pembroke Pines has offered expert advice for those seeking a great Subaru car loan or lease. Our service doesn't stop there. Pembroke Pines customers can come in and take advantage of our knowledgeable Subaru car repair technicians and a fully-stocked inventory of Subaru auto parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,006 reviews
November 30, 2020
Nice and fast service. Also there I found a warm staff that makes you feel great The waiting facility is comfortable (and the coffee makes your wait very pleasant) that makes you feel great The waiting facility is comfortable (and the coffee makes your wait very pleasant) More
by cristobalherrera
Verified CustomerEmployees Worked With
Helpful November 29, 2020
Came in for a scheduled service. Steven Ross, my Service Advisor is awesome. Right on time, quick turnaround. The Subaru Specialist, Anamaria Medina helped review some of the key features of the car. She Advisor is awesome. Right on time, quick turnaround. The Subaru Specialist, Anamaria Medina helped review some of the key features of the car. She knows Subaru's. More
by MARKMILLER
Employees Worked With
Steven Ross, Anamaria Medina
November 29, 2020
I had scheduled an appointment for a recall on my Subaru. They had informed me when I made the appointment it would take 2-2.5 hours to complete. Once I got there they let me know that it was going to take They had informed me when I made the appointment it would take 2-2.5 hours to complete. Once I got there they let me know that it was going to take 3-4 hours. No problem. Three hours later I gave them a call to get a status. "Sorry your service rep is not available and probably on lunch." Again no problem I will wait. So I call an hour later "Sorry your service rep is not available". So I asked if anyone can provide any updates. "Sorry only your service rep can provide a status." This is hour four and the time I should be picking up my car. Two hours later after two additional calls with the same response my car is now ready for pickup, So my car was there a total of 6 hours and not a soul called me to inform me it would be delayed or that it was ready for pickup. Based on what I wrote above you can come up with your own conclusion. More
by Less Track
November 28, 2020
Excellent selection of subarus in all colors. 9.5 years ago when I picked up my new Honda at the dealership it took 1.hour to do the paperwork. At your dealer it took 2 hours. I plan to bring my car to yo ago when I picked up my new Honda at the dealership it took 1.hour to do the paperwork. At your dealer it took 2 hours. I plan to bring my car to your dealership for service even though you are 35 miles from my home. More
by cox5001
Employees Worked With
November 27, 2020
I was questioning if I should do service at the dealership at first but after the service I just received I’m more confident in the dealership now. Excellent service! Jaime was phenomenal. dealership at first but after the service I just received I’m more confident in the dealership now. Excellent service! Jaime was phenomenal. More
by Jerry Louissaint
Employees Worked With
Jaime Garcia
November 27, 2020
Drove from Miami to have needed repairs done on our Forester at PembrokePines dealership , service was perfectly and honestly completed in reasonable time with great pricing . Forester at PembrokePines dealership , service was perfectly and honestly completed in reasonable time with great pricing . More
by a_fajard
November 26, 2020
Although the buying process took a little longer than I anticipated, the management and staff made every effort to make it as friendly and pleasant as possible. Everyone have a smile on their face. I’m gla anticipated, the management and staff made every effort to make it as friendly and pleasant as possible. Everyone have a smile on their face. I’m glad to see they’re still great service out there. I plan on buying my next car there More
by JUGUETICO
November 25, 2020
Ms. Navarro was attentive and patient. She was clear. She was Professional and has a kind voice. My son took the car for me to get serviced and had a good experience as did I over the phone. was Professional and has a kind voice. My son took the car for me to get serviced and had a good experience as did I over the phone. More
by dhdz.edu
Employees Worked With
Ms. Navarro.
November 25, 2020
Excellent service. Very comfortable during my short wait at the service department. Jamie was my attendant and was constantly updating my service status and gave me a break down of the findings. at the service department. Jamie was my attendant and was constantly updating my service status and gave me a break down of the findings. More
by STEELSWIMMER
Employees Worked With
Jamie
November 23, 2020
I had to call to verify arrival of the part needed. I was then told that I would get a phone letting me know about the part arrival. It was a text that I received and then I had to call to schedule the repla then told that I would get a phone letting me know about the part arrival. It was a text that I received and then I had to call to schedule the replacing of the part (driver side window regulator). I was at the dealer waiting on this service for 3 hours which is not an issue until this past weekend I lowered the window to find that it has the same issue. I have to call once again to reschedule repairs again. Annia More
by annia.carvajal
Employees Worked With
