Subaru of Pembroke Pines

Everyone was very professional and friendly. We got a great price and love the car! The paperwork took a little longer to process. Alex Caballero is someone I would work with again on a future car purcha great price and love the car! The paperwork took a little longer to process. Alex Caballero is someone I would work with again on a future car purchase. More

Took 6.5 hours for a simple 18k mile service when told it would only take 1.5 hours. Very little communication from the actual person supposed to be handling my car. would only take 1.5 hours. Very little communication from the actual person supposed to be handling my car. More

Excellent service and professionalismVery impressed Excellent service and professionalism Very impressed would recommend our salesmen and this dealership Finance person got us out quickly Test driv Excellent service and professionalism Very impressed would recommend our salesmen and this dealership Finance person got us out quickly Test drive and demo very helpful More

I am going back to the dealer for the third time for what I brought the forester in initially.The driver’s side window will not open.Window works for few days and stops. Not to mention they told me I needed I brought the forester in initially.The driver’s side window will not open.Window works for few days and stops. Not to mention they told me I needed brake pads and now my brakes are making a horrible noise More

New Car, Great Experience I came in to learn about Subaru. I was treated well, with great information, and left putting a deposit on a new Crosstrek. Very happy with the over I came in to learn about Subaru. I was treated well, with great information, and left putting a deposit on a new Crosstrek. Very happy with the overall experience. Manny Gonzalez was my sales advisor and he's very professional and knowledgable. More

Replaced wheels damaged during wheel rotation by service dep I honestly would have given you a rating of 5 but I felt the statement the repairman placed upon the invoice was a bit too snarky. My wheels were cle I honestly would have given you a rating of 5 but I felt the statement the repairman placed upon the invoice was a bit too snarky. My wheels were clearly damaged by the service person who was careless with the pneumatic lug wrench and must have spun the wrench before the lugs were properly seated. This was properly stated in my original grievance when I had my last oil service. Up until that point I was happy that you offered to replace the wheels at no cost. However when wheels arrived and I had them installed, the invoice although stating the cost is zero dollars, the repairman stated that it was in the interest of good customer service because the wheels were damaged by road debris. This is insulting and makes me out to be an unreasonable customer. If he had bothered to look at the wheels closely he would have seen that the damage was from the lug nuts and not road debris. More

My middle console was somewhat damaged and I believe it was not like that before. I said nothing because I am not sure. Noticeable but not completely damaged. was not like that before. I said nothing because I am not sure. Noticeable but not completely damaged. More

Great service. Helpful and professional staff. Have been using this service for years. Joe and Steve are A plus. Keep up the great job being done for all clients. using this service for years. Joe and Steve are A plus. Keep up the great job being done for all clients. More

Great Service - Quick and Easy I received great Service at this dealership. the Sales person (Aldo) made the lease process simple and easy. I would go back for my next lease. I received great Service at this dealership. the Sales person (Aldo) made the lease process simple and easy. I would go back for my next lease. More

Warranty Repair Service appears to have corrected an A/C fan warranty issue. Can't help but wonder how much less than 4 hours my wait would have been had I been noti Service appears to have corrected an A/C fan warranty issue. Can't help but wonder how much less than 4 hours my wait would have been had I been notified by a staff member when the repair was complete. More