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Subaru of Port Richey
Port Richey, FL
4,771 Reviews
Subaru of Port Richey, located at 11613 U.S. Highway 19 N in Port Richey, FL, is your Subaru Dealer for new and used Subaru vehicles. Originally Saturn of Port Richey, we have been family owned and operated since 1952. Subaru of Port Richey is the newest dealership in the Lokey Automotive Group. We are proud to serve the Spring Hill, Brooksville and New Port Richey region with quality new and used Subaru vehicles. With models like the Outback, Forester, Impreza, STI and Impreza WRX, we have something for every taste and need. Come visit us at 11613 U.S. Highway 19 North to see our vehicles and take one for a test drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,771 reviews
April 11, 2021
My car is now designated a Lemon pursuant to Florida law. I was told this by Jacob in service. He told me he was going to escalate the situation and get back with me. He didn’t. I had to reschedule my appoin I was told this by Jacob in service. He told me he was going to escalate the situation and get back with me. He didn’t. I had to reschedule my appointment but frankly since they aren’t going to put a 4th stereo system in my car I wasn’t really sure why I needed to drive 2 hours to them. I called and asked for Jacob to call me. He never did. I have to say that before my car was designated a lemon I had been RAVING about this dealership to the point that one of my friends had decided to get her new car there. Now? After my car has been designated a lemon? Crickets. This is really when I need help! More
by katiecruble
Verified CustomerEmployees Worked With
Jacob
April 10, 2021
They said my 2 year old battery was 4 years old and needing replaced. I went to two other places and had my battery tested. Both those places said it was a good battery. It has been 2 months and the ba needing replaced. I went to two other places and had my battery tested. Both those places said it was a good battery. It has been 2 months and the battery is working as designed. I even left the lights on for 20 minutes once. More
by Absdad
Employees Worked With
What is his name.
April 10, 2021
Everyone at the dealership was courteous and they did what they said they were going to do. They were very helpful in every way possible. what they said they were going to do. They were very helpful in every way possible. More
by louiserimes1212
Employees Worked With
Mark Belviso, Montel Gamble
April 09, 2021
They have respect and curiosity with their customers. Service Dept cares for their customers. New waiting area is safe and a beautiful area for the customers Service Dept cares for their customers. New waiting area is safe and a beautiful area for the customers More
by timothyjacoby77
Employees Worked With
Service dept
April 08, 2021
Not our first Subaru. It was a pleasure dealing Lokey of Port Richey. Was an outstanding experience from Sales to Finance. No PREASURE.....Well worth the drive from Tampa. Customer Service was premium. Port Richey. Was an outstanding experience from Sales to Finance. No PREASURE.....Well worth the drive from Tampa. Customer Service was premium. More
by Prof14905
Employees Worked With
Steve Neidig, Sales/Kevin Beattle Finance, Tony Stout
April 08, 2021
Every time I come in. Whether it's an oil change or to have tires done they always treat me like family is the best Marlin is the best.!!!!!!!!!!! have tires done they always treat me like family is the best Marlin is the best.!!!!!!!!!!! More
by Jim
Employees Worked With
Other Employees :
Marlin is the best.!!!!!!!!!!!!!, Adam Gutwein, Tony Stout
April 08, 2021
Great service. I explained my issues and the took care of it. I think it is foolish and inconsiderate to force someone (who is taking THEIR time) to fill out the survey to be verbose and write more word it. I think it is foolish and inconsiderate to force someone (who is taking THEIR time) to fill out the survey to be verbose and write more words than needed. If you look at my response above, I said everything I wanted to in 12 words. If I were to give a negative review it would on the survey itself. More
by dans2art1
Employees Worked With
April 08, 2021
Completely satisfied with the customer service and work on my vehicle. Spencer is thorough and excellent to work with!!! Keep this pleasant young man -he keeps the customer completely satisfied. on my vehicle. Spencer is thorough and excellent to work with!!! Keep this pleasant young man -he keeps the customer completely satisfied. More
by kdfitforlife
Employees Worked With
Spencer
April 08, 2021
I was treated with respect and not once high pressured to choose something that someone else thought might be better. I was not goaded into additional accessories or service. I’ll be back at the end of this choose something that someone else thought might be better. I was not goaded into additional accessories or service. I’ll be back at the end of this lease, looking for my sixteenth Subaru More
by Nancy Beeman
Employees Worked With
Jacob Greenblott
